Product Training Manager, Dental Implants

Dentsply Sirona, Inc•Charlotte, NC

1d•$90,000 - $110,000

About The Position

The Product Trainer is an individual contributor responsible for deploying and delivering product and technical training that enables field and virtual commercial teams to confidently sell, demonstrate, and support assigned portfolios. The role partners with the Vertical Training Lead, Product/GBU partners, and marketing to align training deployment with launch priorities and field performance needs. Training is facilitated virtually, in classrooms or academies, and in the field through co-travel. The trainer assesses effectiveness through knowledge and skill validation and field-application signals, then delivers targeted interventions to address product knowledge and product-specific capability gaps. The role also supports portfolio onboarding, launch enablement, training logistics, learner resources, and continuous improvement. It collaborates with commercial marketing, sales leadership, product, clinical, and service teams to keep training aligned with current capabilities, messaging, roadmap priorities, and field needs. The position requires 50–75% travel for classroom/academy training and in-field co-travel support.

Requirements

Bachelor’s degree in Business, Marketing, Education, or a related field.
At least 3 years of experience in product training, clinical education, sales enablement, sales, or a related commercial role.
Experience delivering product training in virtual, classroom, and field-based environments, including hands-on demonstrations and reinforcement or coaching.
Demonstrated ability to assess learning effectiveness through knowledge or skill validation and field application, and to deliver interventions that improve readiness and performance.
Strong presentation, facilitation, and communication skills.
Ability to deploy training programs consistently, including prework, live facilitation, and reinforcement, and drive learner accountability for completion and proficiency.
Ability to confidently demonstrate products and workflows, facilitate hands-on learning, and troubleshoot in a training environment; certification for all products across the vertical is specified.
Strong organizational and project management skills, including the ability to manage multiple training initiatives simultaneously.
Data-driven mindset and experience tracking training effectiveness and learning outcomes.
Ability to work independently and collaborate cross-functionally in a fast-paced environment.
Ability to travel as required for classroom/academy training and in-field co-travel support; travel is 50–75%.

Nice To Haves

Dental or medical device experience is preferred.

Responsibilities

Deliver product and technical training for assigned portfolios in virtual, in-person, and blended formats, including hands-on sessions, demonstrations, and applied practice.
Support portfolio new-hire onboarding, building baseline product knowledge, workflow understanding, and demonstration proficiency.
Conduct in-field training and co-travel observations to reinforce learning, coach in real time, and validate skill application in customer-facing scenarios.
Facilitate train-the-trainer and Field Training Ambassador enablement as applicable.
Deliver portfolio sales education, including integrated workflows and end-to-end customer use cases, and prepare sellers to position workflows, articulate value propositions, and demonstrate products.
Reinforce learning through practice, role plays, demonstration drills, scenario-based exercises, and in-field coaching.
Partner with product, marketing, clinical, and subject matter experts to incorporate current product capabilities, messaging, competitive insights, and roadmap priorities into training.
Maintain portfolio learner resources in Showpad or the designated Sales Training Library, ensuring they are current, accessible, version-controlled, and consistent with team standards.
Deploy portfolio training in line with launch timelines and business priorities, coordinating prework, live sessions, reinforcement, and office hours with the Vertical Training Lead.
Identify product knowledge and capability gaps using assessment results, field observations, call feedback, and stakeholder input; deliver targeted interventions such as refreshers, demos, teach-backs, coaching guides, practice sessions, and office hours.
Coordinate training audiences, schedules, prerequisites, and reinforcement plans with the Vertical Training Lead, and provide input to the rolling training calendar.
Own deployment readiness for assigned sessions, including agendas, demonstration environments and setup, materials, equipment needs, and logistics.
Communicate prework expectations, required materials, and completion requirements to learners using standard templates and timelines.
Serve as a portfolio point of contact for product training questions and route questions to product, clinical, or service partners as needed.
Implement course evaluation standards, including learner feedback and knowledge or skill assessments.
Track training deployment and effectiveness using the standardized scorecard, including attendance, completion, assessment outcomes, applicable certification rates, and field-application signals.
Provide the Vertical Training Lead with effectiveness insights and data-based recommendations, including what is working, common objections, adoption barriers, and prioritized interventions.
Collaborate with commercial marketing, sales leadership, and product teams to align training with messaging, strategy, launch timing, and field needs.
Use feedback from sales representatives and leaders to refine training programs and support continuous improvement.