Product Support Intern

Arthrex • Fort Myers, FL

4d • Onsite

About The Position

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Synergy Integration Product team is seeking a highly motivated Product Support Intern to assist our Business and Product Management teams throughout the product release lifecycle. This role offers hands-on experience working cross-functionally with stakeholders to coordinate product launches, maintain product documentation, track release milestones, and help ensure successful delivery of new products and enhancements. The ideal candidate is detail-oriented, organized, and eager to gain practical experience in product management within a dynamic and collaborative environment. Are you passionate about technology, product development, and bringing innovative solutions to market? Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

This internship will run from January 2027 – April 2027. The ideal candidate will have the availability to work at least 20 hours per week at our Fort Myers, FL facility.

Requirements

• Progress towards a college degree required, preferably in Engineering, Computer Science or Business.
• A college sophomore or above required.
• Recent graduates must be within six months of their graduation date to qualify.
• Basic to intermediate computer skills.
• Be able to follow written and verbal direction.
• Strong organizational and time management skills required.

Nice To Haves

• Experience with project management tools preferred.

Responsibilities

• Create and manage Change Requests (CRs) and Change Notifications (CNs) in Windchill, ensuring all required product information is accurately identified and documented.
• Identify products and gather, organize, and maintain product specifications and technical documentation.
• Collaborate with the Service team to develop and support service plans, procedures, and related documentation.
• Develop and maintain internal business instructions, work processes, and procedural documents.
• Create and deliver product training materials and educational resources for internal stakeholders.
• Assist in the development of product playbooks, sales support materials, brochures, and other marketing collateral.

Benefits

• Medical Insurance (if 25 or more hours per week), including access to telehealth services
• Employee Assistance Program (EAP)
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Volunteer PTO (8 hours)
• Access to the Wellness Center (For South West Florida positions only)

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree