Product & Strategy Intern

Relay•Raleigh, NC

1d•Hybrid

About The Position

Relay is seeking driven and high-achieving undergraduate students for a paid school-year Product Management Internship with an expected graduation date between May 2027 - May 2028. This is a rotational experience designed to expose interns to multiple sub-domains of product management and adjacent functions, including Core Product Management, Revenue Strategy, and Solutions Engineering. Interns will gain hands-on exposure to defining frontline needs, designing features, aligning GTM motions, and tailoring AI solutions for enterprise customers. The internship is based at our Raleigh headquarters, requires one day of onsite work per week, and offers a flexible schedule of 8 to 20 hours per week.

Requirements

Candidates from the graduating classes of 2027 or 2028 at Universities in Raleigh, Durham, and Chapel Hill are eligible to apply for this program.
Pursuing a Bachelor's degree in Business, Economics, Computer Science, or a related technical or business field with a GPA of 3.7 or above.
A strong blend of business and technical acumen, with the ability to engage meaningfully and add value in discussions encompassing both technology and business strategy.
Curiosity about emerging technologies: A keen interest in staying abreast of cutting-edge technologies, particularly within the AI and real-time data space, and identifying how they can create new value for users.
A passion for entrepreneurship with the ability to thrive and react proactively to changing business needs within a dynamic, high-growth startup environment.
Excellent communication and interpersonal skills, with the ability to build strong relationships across teams and with customers.

Responsibilities

Support the Product Management Team on key initiatives and projects, contributing to the overall product strategy and roadmap.
Contribute to the end-to-end product lifecycle, from ideation and research through development, launch, and post-launch analysis.
Explore and integrate AI capabilities: Proactively identify opportunities to leverage AI/ML to enhance product features, derive deeper customer insights, and optimize product management workflows.
Participate in customer visits and calls to observe and learn how we identify opportunities for product innovation and differentiation.
Consistently review analytics to identify areas of opportunity, understand user behavior, and inform product improvements.
Assist in documenting, analyzing, and prioritizing feedback from internal customer-facing teams.
Conduct solution discovery, trialing new products and features directly with customers to gather insights and validate solutions.
Collaborate closely with Engineering and QA to design viable and usable products and ensure timely delivery of features.
Assist in defining product requirements and user stories for both new features and enhancements.
Participate in sprint planning and stand-ups, ensuring product goals are clearly communicated and understood by development teams.
Assist in driving product adoption and training by contributing to Release Notes and aligning with Operations and Sales teams.