Product Strategy & Delivery Manager - Operations
About The Position
Lead Product Innovation That Shapes the Future. Build the vision. Drive the strategy. Deliver the impact. At U.S. Bank, we believe great products transform experiences, empower businesses, and create lasting value. We're seeking an accomplished Product Strategy & Delivery Manager to lead a team of Product Managers and Product Owners responsible for defining and delivering the future of our WCIBO Digital Product Portfolio. This is more than a leadership role. It's an opportunity to influence enterprise product strategy, guide a growing platform ecosystem, and lead the teams building solutions that drive meaningful outcomes for our clients and employees. If you're passionate about creating customer-centric products, aligning strategy with execution, and leading high-performing teams through complex challenges, this is your chance to make a significant impact.
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically eight or more years of relevant experience
Nice To Haves
- Proven experience leading product, platform, technology, or digital delivery teams
- Strong product management and roadmap planning expertise
- Ability to translate business requirements into technology solutions and influence cross-functional stakeholders
- Technical fluency with the ability to engage effectively with engineering and architecture teams
- Experience managing competing priorities while delivering measurable outcomes
- Excellent communication, leadership, and relationship-building skills
- Strong organizational, project management, and execution capabilities
- Ability to navigate ambiguity and lead teams through change and transformation
Responsibilities
- Lead and mentor a team of Product Managers and Product Owners responsible for delivering platform capabilities that create business value.
- Define and evolve product strategies, roadmaps, and priorities aligned with organizational goals and customer needs.
- Drive outcome-focused decision making using customer insights, operational data, and market opportunities.
- Advocate for product excellence, fostering a culture of innovation, collaboration, and continuous improvement.
- Guide products through their full lifecycle, from discovery and business case development to implementation and adoption.
- Partner closely with Technology, Business Analysis, Operations, and User Adoption teams to ensure successful delivery and customer outcomes.
- Translate strategic goals into actionable priorities and clear execution plans.
- Manage competing demands, navigate ambiguity, and proactively resolve risks that could impact delivery.
- Champion user-centered thinking and ensure products deliver intuitive, scalable, and meaningful experiences.
- Balance user needs, business objectives, and technical considerations to maximize value.
- Measure success through adoption, operational efficiency, business outcomes, and customer satisfaction.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Manager
