Product Strategist III - Education Lending (Student Loans)
About The Position
The Product Strategist III supports business unit management in shaping product direction and marketing strategy for Navy Federal’s Education Lending portfolio, including private in-school loans and student loan refinance products. The role monitors and anticipates industry shifts, evaluates the portfolio, and recommends ways to keep products and services competitive and improve programs, products, and services. The position applies broad functional knowledge and seasoned expertise to improve product campaigns and initiatives. This includes partnering with internal and external stakeholders to plan, deploy, and measure marketing effectiveness; maintaining advanced knowledge of other business units’ functions, processes, and systems; and providing training to department staff and business partners. The role serves as a business lead on complex issues involving organizational objectives and competing priorities, and leads high-impact work requiring advanced analysis. The role is based at 820 Follin Lane, Vienna, Virginia, and the stated hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Applicants must be authorized to work in the United States without current or future sponsorship.
Requirements
- Advanced knowledge of products, services, processes, requirements, and systems related to the business unit.
- Advanced knowledge of banking and financial industry trends, products, and services.
- Skill in building strategic and execution-focused plans and alliances with partner leadership.
- Knowledge of state and federal laws, industry regulations, principles, and practices, and company policies governing the business unit’s products and services.
- Ability to synthesize analysis results, develop and present recommendations, and solve unique and complex problems.
- Significant experience collaborating across organizational boundaries and building partnerships across functions.
- Significant experience leading large projects or initiatives with business risk and impact.
- Skill in using innovative thinking to solve problems and facilitate decision-making.
- Advanced verbal and written communication skills.
- Skill in interacting diplomatically and tactfully with staff, management, vendors, and members.
- Skill in using PCs and related software packages.
- Bachelor’s degree in Business, Finance, or a related field, or an equivalent combination of training, education, and experience.
- Authorization to work in the United States without current or future sponsorship.
Nice To Haves
- Advanced knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives.
- Significant experience working with leadership and management in diverse and complex operational environments.
- Master’s degree in Business, Finance, or a related field, or an equivalent combination of training, education, and experience.
Responsibilities
- Provide strategic analysis and recommendations to senior department leadership on product offerings, pricing, customer experience, and marketing positioning, using competitive analysis and market trends.
- Collaborate with Product Marketing to compile, integrate, and summarize data and key performance indicators for email and other marketing campaign strategies.
- Serve as a subject matter expert on product functions and how they relate to other products and services.
- Use performance measurements and indicators to identify improvement areas and develop process improvement plans.
- Identify and communicate changing trends through analysis.
- Manage initiatives effectively from inception through implementation.
- Build financial forecasts, cost analyses, and Front Office reports to support business decisions.
- Serve as a resource for resolving complex or unique problems.
- Collaborate with key partners to develop and deliver solutions.
- Participate in complex interdepartmental initiatives with significant business risk and impact.
- Lead project teams, assure quality and consistent performance, meet schedules, and resolve highly technical and complex problems.
- Serve on teams and task groups for business-unit and organization-wide projects and initiatives.
- Perform other duties as assigned.
Benefits
- Highly competitive pay
- Generous benefits and perks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
