Product Specialist

Niterra North America • Wixom, MI

6d • Hybrid

About The Position

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is a global leader in spark plug and oxygen sensor design, driven by technology, innovation, and world-class quality. Today, that tradition continues as we transform our organization’s portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society. The Product Specialist supports the Product team by managing workflow processes, producing SAP-based sales and operational reports, and maintaining product data across all product lines. This role helps run assigned product lines day-to-day, including competitive analysis, market research, and product program development, to support marketing, sales, and corporate growth objectives.

Requirements

• 2+ years of automotive industry experience is required.
• A High school diploma or GED is required.
• Experience working with data, marketing, and/or statistical processes.
• Ability to understand Niterra products, materials, and applications.
• Strong research, analytical, and problem-solving skills.
• Advanced proficiency in Microsoft Office (including Excel) and Google Workspace.
• Excellent oral and written English communication skills.

Nice To Haves

• Bachelor’s degree in Marketing preferred, or an equivalent combination of education and experience.

Responsibilities

• Launch and actively monitor new workflow processes, ensuring tasks progress smoothly and efficiently through each stage.
• Communicate regularly with task owners to track status, identify potential delays, and proactively resolve bottlenecks to keep deliverables on schedule.
• Generate and analyze routine workflow status reports to maintain visibility, monitor key performance metrics, and provide clear progress updates to leadership.
• Use SAP Analyzer to generate and analyze detailed sales reports by product line, monitoring performance metrics and revenue trends.
• Run routine SAP reports on inventory levels, pricing structures, and order and workflow statuses to maintain operational visibility.
• Support the day-to-day management and progress of assigned product lines, including competitive analysis and product research.
• Assist the Product team with planning, organizing, maintaining, and controlling product data across all product lines, including packaging, cross-reference, pricing, and related data, to support marketing, sales, and corporate growth objectives.
• Participate in executing product strategies, market and product research, and product development initiatives.
• Collaborate with the Product team to develop and deliver product programs and data that address customer needs and capitalize on market opportunities.
• Help develop, analyze, and communicate quality and customer satisfaction reports.
• Develop competitive analysis materials that evaluate products against key competitors and identify market opportunities.
• Travel as necessary to support business needs.
• Perform other job-related tasks as assigned.
• Adhere to all company policies and procedures as applicable.

Benefits

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability coverage.
• 401(k) plan with a generous company match of up to 6%.
• Generous paid time off, including vacation, sick leave, and holidays.
• Paid maternity and paternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED