Product Specialist

Camping World • Center Conway, NH

1d

About The Position

Camping World is seeking a Product Specialist / Parts Advisor to join its growing team. The role works directly with customers to identify specialized product needs and services and provide price estimates for designated installations before appointments are scheduled. As a member of the sales team, the Product Specialist collaborates with the service team to support a high level of customer satisfaction.

The position is paid an hourly rate of $15–$18, plus commission and overtime variable pay, with a stated annual pay range of $40,000–$55,000. Full-time associates are offered a comprehensive benefits package. The description also outlines benefits available to eligible full-time and part-time associates.

Requirements

• High school diploma or GED equivalent preferred.
• At least one year of sales experience preferred.
• At least one year of previous RV or camping product experience preferred, but not required.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills required.
• A valid driver's license may be required.
• May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
• Periods of standing, stooping, crawling, and bending.

Nice To Haves

• Knowledge of Service Department procedures and policies is preferred.
• At least one year of sales experience is preferred.
• At least one year of previous RV or camping product experience is preferred, but not required.

Responsibilities

• Interact with customers daily to promote specialized product needs and installations.
• Review each job for proper sizing, colors, and placement before scheduling installation.
• Maintain and update prepayment logs and keep customers informed about work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicles to ensure the proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• Cross-train to perform other duties as necessary.

Benefits

• Medical, dental, and vision coverage for full-time associates.
• Paid time off (PTO).
• 401(k).
• Employee Assistance Program.
• Good Sam Roadside Assistance.
• Discounts.
• Paid parental leave, if eligibility is met.
• Tuition reimbursement, if eligibility is met.
• On-the-job training opportunities.
• Part-time associates are offered access to dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED