Product Specialist - HPLC

Shimadzu Scientific Instruments • Columbia, MD

13d • $89,000 - $91,000 • Onsite

About The Position

Shimadzu Scientific Instruments is seeking a Product Specialist to support HPLC operations. The role creates technical marketing materials and sales documents, provides training, and supports installation and maintenance. The specialist works to improve product positioning and deliver timely, high-quality customer support, engaging with clients and collaborating with Marketing, Sales, Service, and Regional staff.

The position is based in Columbia, Maryland. It is an exempt, full-time role eligible for benefits. The starting salary is $89,000 to $91,000 annually, with an incentive plan based on company performance and the possibility of a discretionary year-end bonus. The role requires willingness to travel, including occasional overnight stays.

Requirements

• Bachelor’s degree in a life science field.
• At least two years of experience in technical applications or method development with HPLC.
• Experience in maintenance and repair of analytical instrumentation.
• Strong attention to detail, exceptional customer service skills, and a dependable work ethic.
• Willingness to travel, including occasional overnight stays.

Nice To Haves

• A higher-level degree is strongly preferred.
• Marketing and sales experience are highly desirable.

Responsibilities

• Provide marketing support to the sales team, including developing demonstration strategies and presenting products to current and potential customers.
• Gather and analyze competitive information for assigned products and report findings to the sales team.
• Create sales support documentation, including feature/benefit analyses and positioning strategies for assigned products.
• Evaluate market needs and propose hardware and software solutions to address them.
• Develop and deliver technical training courses and materials for customers and Shimadzu employees.
• Maintain instruments in application laboratories and support qualification tests as needed.
• Provide installation and maintenance support for HPLC operations.
• Engage directly with customers and collaborate with Marketing, Sales, Service, and Regional staff.

Benefits

• Matching 401(k) and profit-sharing program, including discretionary yearly contributions.
• Flexible Spending Accounts and Health Savings Accounts.
• Generous, front-loaded paid time off: 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year.
• Tuition assistance for graduate and undergraduate education.
• Pet insurance; optional identity theft, prepaid legal, and critical care buy-up insurance; company-paid life insurance; and short-term disability programs.
• After one year, a short-term disability program with company-paid premiums; coverage is 100% of salary for the first 6 weeks and 66.67% for weeks 7–12.
• Incentive plan based on company performance, paid semi-annually in April and October; a discretionary year-end bonus may also be provided.
• Additional compensation for service, technical support, marketing, and sales roles through an incentive and/or commission plan.
• Cost-of-living adjustment for employees residing in Connecticut, Massachusetts, New Jersey, and California.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level