Product Specialist - Pet Health

Tribe Wellness Sales
•Remote

About The Position

Tribe Wellness Sales is hiring a remote Product Specialist, also referred to internally as a Protocol Review Specialist, to sell pet health products and services and help customers understand how to use them. The role focuses on turning prospective customers into loyal customers through ethical sales and guidance, while representing a pet wellness brand and its products. The company emphasizes compliance, avoiding unsupported claims, and partnering with brands that offer high-quality products and follow regulations. This is a commission-only sales role with 12–15 appointments scheduled each day, with additional appointments available. Commission is 14%–17% of net sales (20%–24.5% of gross profit), with no commission cap. The role is fully remote and requires working 40 hours per week, eight hours per day, starting at 8:00 a.m. Central Time. The company supplies a sales toolkit including Rippling, Vonage, and Salesforce.

Requirements

  • Be a highly driven self-starter motivated by growth opportunities and success in sales.
  • Have knowledge, background, or strong personal interest in health and wellness.
  • Have excellent verbal and written communication skills and the ability to build genuine connections.
  • Be able to work 40 hours per week, eight hours per day, starting at 8:00 a.m. Central Time.
  • Have reliable internet and equipment suitable for frequent phone and video calls.
  • Have a fast, reliable laptop or desktop computer with a working microphone, camera, and headset, capable of running the call system, Salesforce, and Zoom simultaneously.
  • Have dedicated internet bandwidth of at least 10 Mbps download and 5 Mbps upload, latency under approximately 150 ms, jitter under approximately 30 ms, and packet loss under approximately 1%.
  • Use an Ethernet connection if possible; it is strongly preferred.

Nice To Haves

  • A background or knowledge in health and wellness.
  • Strong personal passion for health and wellness.
  • An Ethernet internet connection.

Responsibilities

  • Sell products and services for the pet health client.
  • Work with prospective customers and help turn prospects into brand-loyal customers.
  • Learn the products and sales approach through company leaders and training resources.
  • Represent the company's values and follow ethical sales practices and applicable regulatory requirements.
  • Avoid overpromising product outcomes or making unsubstantiated claims.

Benefits

  • No cap on commissions, offering uncapped earning potential.
  • Fully remote work.
  • Access to a company-provided sales toolkit, including Rippling, Vonage, and Salesforce.
  • Participation in a collaborative community focused on partnership, advocacy, and growth.
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