Product Specialist (Supply Chain & Merchandising)

THE/STUDIONew York, NY
5dRemote

About The Position

We are looking for a highly organized Product Specialist based in China to lead our end-to-end supply chain operations. In this remote role, you will be the primary bridge between our global requirements and local manufacturing. You will manage the entire order lifecycle: from initial sampling to final shipment, ensuring our production partners meet strict quality and timing benchmarks.

Requirements

  • Education: Bachelor’s degree preferred; backgrounds in International Trade or Business English are ideal.
  • Language: CET-4 or higher. Strong written English is mandatory for email and reporting; verbal fluency is a major plus for internal meetings.
  • Experience: We welcome high-potential fresh graduates. Preference is given to those with 1–2 years of experience in foreign trade (外贸跟单) or supply chain coordination. Practical experience in merchandising for the apparel and accessories industry will be a major plus.
  • Tools: Proficiency in Microsoft Office (Excel) and experience with ERP systems.
  • Soft Skills: As this is a remote position, you must demonstrate exceptional self-discipline, time management, and the ability to drive cross-departmental results without direct supervision.

Nice To Haves

  • Preference is given to those with 1–2 years of experience in foreign trade (外贸跟单) or supply chain coordination. Practical experience in merchandising for the apparel and accessories industry will be a major plus.

Responsibilities

  • End-to-End Order Management: Direct the full process for samples and bulk production. This includes tracking manufacturing schedules, coordinating logistics, and ensuring "on-time, in-full" delivery.
  • Strategic Coordination: Proactively communicate with production, QC, and logistics teams to identify and resolve potential bottlenecks (e.g., raw material shortages or quality deviations) before they impact the timeline.
  • Vendor & Cost Management: Oversee daily supplier relations and qualifications. You will be responsible for multi-channel sourcing, price negotiations, and rigorous cost control to ensure maximum value.
  • Customer Service Excellence: Act as a responsive point of contact for order updates, handling any changes, claims, or after-sales inquiries with professional precision.
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