Product Sales Coordinator

Our Daily Bread Ministries • Grand Rapids, MI

3d • Hybrid

About The Position

Our Daily Bread Ministries is seeking a detail-oriented Product Sales Coordinator to manage product data, support sales operations, and maintain accurate title records across publishing platforms. This role ensures the integrity of systems that support product launches, order fulfillment, and partner engagement—enabling effective, data-driven decision-making.

Requirements

• Associate's degree required, Bachelor's degree strongly preferred
• 2 or more years' experience in sales support, product coordination, or operations
• Experience with publishing and business systems, including: title management, CRM, WMS, or publishing systems (e.g., Salesforce, Shopify)
• Superior attention to detail and accuracy
• Ability to manage multiple priorities and deadlines

Nice To Haves

• Knowledge of metadata, ISBN registration, and publishing workflows preferred

Responsibilities

• Support daily sales operations for church and partner channels, serving as a key contact for product inquiries.
• Verify quotes, orders, SKUs, and coordinate logistics.
• Support the Church Sales Account Manager and Partnership & Church Engagement teams with growth initiatives.
• Assist Sales, Publishing, and partner teams with order processing in CRM and WMS systems.
• Process orders for international offices and trade partners.
• Manage complimentary copy requests and fulfillment.
• Maintain product title records across systems (Firebrand/KnK, Edelweiss, MPX, Salesforce, Shopify).
• Create and assign product codes and ISBNs; coordinate system activations.
• Track international product code requests and coordinate with global teams.
• Maintain distributor catalogs, ensuring accurate metadata and file uploads.
• Compile and share reports from Firebrand.
• Support users by resolving system issues and questions.
• Maintain SOPs for Partnerships & Church Engagement.
• Proof catalogs and sales materials against system data for accuracy.

Benefits

• If you thrive on accuracy, organization, and supporting meaningful work through strong systems, we invite you to apply and be part of a global ministry making a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree