Product Release Manager

Loftware•Portsmouth, NH

About The Position

The Product Release Manager is a force multiplier—ensuring that great product ideas turn into successful customer outcomes. This role bridges strategy and execution, enabling teams to ship faster, with higher quality, and greater confidence.

Requirements

5+ years of experience in release management, product operations, program management, or related roles.
Strong experience working in product-led, software or SaaS organizations.
Proven ability to coordinate complex, cross-functional initiatives.
Excellent communication and stakeholder management skills.
Strong organizational skills with attention to detail and follow-through.
Experience with Agile / Scrum / Scrum@Scale or similar delivery models.

Nice To Haves

Experience supporting cloud, enterprise, or platform-based products.
Familiarity with DevOps, CI/CD pipelines, and modern release practices.
Experience working with global teams.
Background in Product Management, Engineering, or Technical Program Management.

Responsibilities

Own the product release calendar, including major launches, minor releases, and patches.
Translate product roadmaps and engineering delivery plans into clear, executable release plans.
Coordinate release readiness activities across Product, Engineering, QA, Marketing, Sales, Support, and Services.
Facilitate go/no‑go release decisions and manage release milestones.
Serve as the primary point of contact for all release-related activities.
Lead cross-functional release meetings and enforce clear roles, responsibilities, and timelines.
Ensure dependencies, risks, and blockers are identified early and actively managed.
Ensure all customer-facing and internal stakeholders are release-ready, including documentation, training and enablement materials, release notes and customer communications, and support and services preparedness.
Partner closely with Product Marketing on launch planning and messaging.
Define and maintain release management processes, standards, and best practices.
Ensure releases meet quality, compliance, and security requirements.
Drive continuous improvement through retrospectives and data-driven insights.
Provide clear, consistent release status updates to leadership and stakeholders.
Maintain release dashboards, timelines, and artifacts.
Actively manage expectations and communicate changes, risks, and impacts.