Release Manager
About The Position
Lead and coordinate high-risk or complex releases across multiple applications and teams within C&IB. Drive release planning, scheduling, and execution across C&IB domains. Present upcoming C&IB release activity, risks, and validation steps to executive leaders. Serve as a floating RM within C&IB assigned dynamically based on risk, scale, and gaps. Ensure ITSM processes meet enterprise standards and quality expectations. Step in on expedited, failed, or at-risk changes and stabilize delivery. Provide hands-on support to director teams lacking RM coverage or maturity. Identify and enforce process improvements in release and change management. Act as a cross-portfolio quality control layer, not tied to a single application. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 5+ years of industry-relevant experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- IT Change Management
- ITIL Release Management
- IT Service Management (ITSM)
- Process Improvements
- Release Management
- Software Solutions
- User Experience (UX) Design
Responsibilities
- Manages multiple aspects of technology releases, ensuring the coordinated integration of applications and systems within various portfolio stream.
- Serves as a subject matter expert while partnering with various teams to build release schedule and project plan/milestones for an application and/or project.
- Leads the build and maintenance of the infrastructure for configuration and release management, for new or enhanced application systems.
- Leads the quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices.
- Creates and maintains deployment plan success guides within segments and projects ahead of release execution.
- Oversees configuration management procedures and processes.
- Consults and collaborates with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process.
- Executes change management processes appropriately.
- Documents release management process improvement opportunities and ensures proper escalation as needed.
- Mentors and trains others on release coordination, deployment, and overall best practices.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
