Product Programs Manager - Operations
About The Position
The Product Programs Manager – Operations manages the daily operations of the Product Programs Department as it relates to inventory, systems, logistics and, customer service regarding the girl rewards program. At Girl Scouts of Eastern Missouri, most of our roles work in a hybrid capacity (in office, remote, and/or in the field). Details will be provided during the interview process. Girl Scouts of Eastern Missouri offers a robust benefit package to full-time employees including health, dental, vision, life insurance, disability, health reimbursement account, flexible spending account, voluntary plans (critical illness, accident, hospital indemnity, cancer, pet insurance, ID theft, and legal protection), a 403(b) retirement plan with company match, paid holidays including a winter break, paid time off, extended illness bank, parental leave, employee assistance program, a hybrid work environment, and more! Put your passion into action with Girl Scouts of Eastern Missouri! The position is full time with a competitive starting annualized salary of $47,448!
Requirements
- High school diploma or equivalent
- Two (2) years of administrative, logistics, and planning experience.
- Valid state driver’s license, proof of insurance, and a driving record that is acceptable to our insurance carrier.
- Strong leadership skills with the ability to motivate and recruit volunteers.
- Proficient in Microsoft Office programs, especially Excel, vendor-based software, and other general office equipment.
- Demonstrated skills in logistics and planning.
- Demonstrated ability to successfully handle problem-solving and conflict resolution at all levels.
- Organized thinker with exceptional attention to detail.
- Excellent communication skills, both verbally and in writing.
- Ability to provide a high level of customer service to internal and external customers.
- Ability to establish rapport with others at all organizational levels.
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
- Ability to work well in a fast-paced, dynamic organization.
- Ability to maintain a flexible schedule, and work afternoons, evenings, and weekends during peak seasons.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Work with vendors to ensure that the software abilities are best utilized to meet the Council’s needs.
- Establish, update, and maintain the vendor product program software and provide support to staff and volunteers as necessary regarding the use of systems.
- Create, pull, and maintain reports throughout the programs, providing data and analytics to inform decision-making and strategy.
- Provide a high level of customer service and support to internal and external customers.
- Plan and coordinate the process and logistics for product delivery in collaboration with delivery agents.
- Train and manage cookie cupboard volunteers and assist in the recruitment of new cupboard volunteers.
- Oversee collaboration with Community Troop program to include planning, logistics, and inventory management.
- Serve as a collaborative team member, working to advance the mission of Girl Scouts.
- Perform other duties as required and/or assigned.
Benefits
- health
- dental
- vision
- life insurance
- disability
- health reimbursement account
- flexible spending account
- voluntary plans (critical illness, accident, hospital indemnity, cancer, pet insurance, ID theft, and legal protection)
- a 403(b) retirement plan with company match
- paid holidays including a winter break
- paid time off
- extended illness bank
- parental leave
- employee assistance program
- a hybrid work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
