Product Partner Manager, Scaled

Figma•San Francisco, NY

12d

About The Position

Figma’s Business Development & Partnerships team works with partners to enhance product experiences, expand the ecosystem, and drive user and revenue growth. The Product Partner Manager, Scaled will shape how Figma engages with and supports its technology partners by managing relationships through scalable programs and connecting partners with the appropriate internal teams across product, marketing, enablement, and operations. The role is full time and may be based at a U.S. hub or remotely in the United States. The position combines partner management and program management to build repeatable engagement models, operational frameworks, and systems that help technology partners succeed and deliver value to Figma users. The manager will work closely with partners and cross-functional teams to improve the partner experience, encourage innovation across Figma’s ecosystem, and help developers and integration partners build on Figma’s platform. Figma offers equity and a competitive benefits package, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. The company also provides paid sick leave, holidays, and other legally required leave. Exempt employees are eligible for employer-provided flexible PTO and flexible paid sick leave, subject to applicable terms and manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts. Eligible non-sales roles may participate in an annual bonus plan. The annual base salary range is $115,000–$245,000 USD.

Requirements

At least 5 years of experience in a SaaS or technology company, including at least 2 years in partnerships, ecosystem programs, partner enablement, or a technical, customer-facing role.
Strong communication skills, including the ability to explain business and technical concepts to diverse audiences and write clearly and warmly.
Experience collaborating across technical and non-technical teams, such as product, marketing, sales, and operations.
Demonstrated ability to plan, coordinate, and prioritize multiple projects simultaneously.
Operational excellence, including an interest in improving processes, building templates, and creating scalable systems.
Ability to balance the needs of the business, partners, and customers through partnerships.

Nice To Haves

Experience supporting developer or technology partner ecosystems, such as app marketplaces, integrations, or API programs.
Background or passion in design tools, developer platforms, or SaaS ecosystems.
Experience managing communications or enablement at scale, such as newsletters, webinars, or resource hubs.

Responsibilities

Architect and operate the scaled partner program, combining partner management and program management to create repeatable blueprints and frameworks that drive growth with and through product partners.
Manage and support a portfolio of approximately 50 technology partners through scalable engagement programs.
Serve as the primary contact for partner inquiries, triaging questions and connecting partners with appropriate internal teams across product, marketing, operations, and enablement.
Develop and operationalize scalable systems, including newsletters, FAQs, and enablement resources, to keep partners informed and aligned with Figma’s product roadmap and priorities.
Coordinate with product, marketing, and events teams to spotlight partners across the Figma ecosystem, including Config and Figma Community initiatives.
Measure and improve partner engagement, satisfaction, and program health by establishing repeatable processes and clear success metrics.
Experiment with and iterate on programs that help developers and integration partners innovate on Figma.
Represent partner and user needs internally, balancing business impact with customer experience.

Benefits

Equity
Health coverage
Dental coverage
Vision coverage
Retirement benefits with company contributions
Parental leave
Reproductive or family planning support
Mental health and wellness benefits
Paid time off
Paid sick leave
Paid holidays
Other leave benefits in compliance with applicable laws
Employer-provided flexible PTO for exempt employees, subject to applicable terms and manager approval
Flexible paid sick leave
Company recharge days may be available
Cell phone and home internet reimbursements may be available
Lifestyle spending accounts may be available
Annual bonus plan for eligible non-sales roles