Product Owner Senior (LoadRunner)

PNC • Pittsburgh, PA

10d • Onsite

About The Position

The System Administrator / Product Owner for LoadRunner is responsible for the strategy, administration, and operational excellence of PNC’s enterprise performance testing platform. This role owns the LoadRunner ecosystem, keeping it stable, secure, scalable, and aligned with development, testing, and engineering team needs. The individual serves as both technical platform lead and product owner, driving adoption, roadmap development, capacity planning, and continuous improvement.

The role works with application teams, performance engineers, architects, and vendors to comply with performance testing standards, manage platform upgrades and licensing, support large-scale testing initiatives, and evolve the organization’s performance engineering capabilities in line with business and technology objectives. The Product Owner owns product vision and definition, represents customer needs, prioritizes work by business value, manages the product backlog, supports Scrum teams in focusing on the right priorities, makes decisions for the teams, and accepts working product deliveries while communicating outcomes to stakeholders and clients.

This is an in-office position based in Pittsburgh, Pennsylvania. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• At least 5 years of experience administering and supporting LoadRunner or an equivalent enterprise performance testing platform.
• Deep knowledge of LoadRunner components, including Controller, VuGen, Analysis, Load Generators, Enterprise Performance Engineering (ALM/EPM), and monitoring integrations.
• Experience defining and executing performance, load, stress, endurance, and scalability testing strategies.
• Strong understanding of application architecture, web services, APIs, databases, cloud-native applications, and distributed systems.
• Experience managing platform roadmaps, feature prioritization, stakeholder requirements, and product lifecycle activities.
• Knowledge of performance engineering practices, KPIs, SLAs, and capacity planning methodologies.
• Experience integrating LoadRunner with CI/CD pipelines, DevOps toolchains, and test automation frameworks.
• Proficiency with scripting and automation using PowerShell, Python, JavaScript, or similar technologies.
• Experience administering infrastructure for performance testing, including Windows/Linux servers, cloud environments, and container platforms.
• Strong analytical and troubleshooting skills to identify application bottlenecks and performance risks.
• Ability to lead cross-functional initiatives and influence engineering teams without direct authority.
• Excellent communication skills, including presenting platform strategy, test results, and recommendations to technical and business stakeholders.
• Bachelor’s degree; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
• Industry-relevant experience is typically 8 or more years for roles at this level.
• Must demonstrate knowledge, skills, and abilities appropriate to the role.
• No employment visa sponsorship or STEM OPT participation is available for this position.

Nice To Haves

• A master’s degree, PhD, or certifications.
• Preferred skills: accountability, customer solutions, data visualization, prioritization, scripting, Scrum, and user experience (UX) design.

Responsibilities

• Own the strategy, administration, and operational excellence of the enterprise LoadRunner performance testing platform.
• Ensure the LoadRunner ecosystem is stable, secure, scalable, and aligned with development, testing, and engineering needs.
• Drive platform adoption, roadmap development, capacity planning, and continuous improvement.
• Work with application teams, performance engineers, architects, and vendors to follow performance testing standards.
• Manage platform upgrades and licensing and support large-scale testing initiatives.
• Own product vision and definition and serve as the voice of the customer.
• Convey product vision to Scrum teams to address client requirements and deliver business value.
• Create and maintain the product backlog, lead backlog grooming, and prioritize work according to business value.
• Keep Scrum Masters and development teams focused on the right priorities and make decisions as the teams’ primary point of contact.
• Accept delivery of working product from Scrum teams and communicate iteration outcomes and business value to stakeholders and clients.
• Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs that are fully paid.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law.
• 15 to 25 vacation days each year depending on career level and years of service, depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior