Senior Product Owner
About The Position
The Senior Product Owner – Unit4 supports, improves, and optimizes the company’s Unit4 ERP platform. The role bridges Finance, business operations, IT, vendors, and the Business Applications configuration team to help ensure Unit4 supports critical business processes, reporting, controls, and operational efficiency. The position partners with stakeholders to understand process needs, translate them into system requirements, guide configuration decisions, support testing and issue resolution, and maintain a prioritized enhancement backlog. The role primarily focuses on Unit4 ERP and related finance and business application processes. It may also support connected systems and processes involving CRM, HRIS, project management, integrations, reporting, banking, procurement, time entry, and workflow platforms. Examples mentioned include Unit4, Salesforce, UKG, Workato, Snowflake, Power BI, Jira, Monday.com, banking platforms, and expense systems. A successful candidate understands finance processes, communicates clearly, and translates business needs into practical ERP solutions while partnering across Finance, IT, vendors, and application teams. The position is remote in the US, with occasional travel of 10% or less.
Requirements
- Bachelor’s degree in Information Systems, Business, Finance, Accounting, Computer Science, or a related field, or equivalent practical experience.
- 10 to 15+ years of experience in business systems analysis, ERP support, finance systems, business applications, accounting operations, or related roles.
- Experience supporting ERP or finance-related systems in a business or IT environment.
- Strong understanding of finance and accounting processes, including GL, AP, AR, billing, procurement, project accounting, time entry, approvals, reporting, and financial close.
- Ability to translate business needs into requirements, user stories, process flows, functional specifications, test plans, and configuration guidance.
- Experience supporting system enhancements, production issues, testing, documentation, and change management.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Ability to work effectively with Finance, business stakeholders, IT teams, vendors, and implementation partners.
- Strong communication skills, including the ability to explain system concepts to non-technical users and business process needs to technical teams.
- Detail-oriented, with strong organizational skills and the ability to manage multiple priorities.
- Experience supporting business users in a post-go-live or production support environment.
- Hands-on experience with Unit4 ERP.
Nice To Haves
- Experience with ERP implementations, post-go-live stabilization, system optimization, or finance transformation projects.
- Experience as a product owner, business process owner, finance systems analyst, or senior business analyst.
- Experience with Jira, Azure DevOps, ServiceNow, or similar tools for backlog, ticket, defect, and enhancement management.
- Experience with integrations, reporting, data validation, security roles, approval workflows, and ERP configuration.
- Familiarity with SaaS application administration, access management, audit controls, and IT change management processes.
- Experience in a professional services, engineering, consulting, project-based, or multi-entity/multi-country business environment.
- Experience mentoring junior analysts or helping business users understand system capabilities and process impacts.
Responsibilities
- Serve as a senior functional and business systems analyst for Unit4 ERP, supporting post-go-live stabilization, ongoing enhancements, process improvements, and operational support.
- Partner with Finance, Accounting, Project Accounting, Billing, Operations, and other business teams to understand needs and translate them into system requirements.
- Work with the Business Applications configuration team to evaluate, design, configure, test, and deploy ERP changes.
- Help maintain and prioritize the Unit4 enhancement backlog, balancing business value, operational urgency, compliance needs, and team capacity.
- Support processes involving general ledger, accounts payable, accounts receivable, billing, project accounting, procurement, time entry, approvals, reporting, and financial controls.
- Lead requirements-gathering sessions, process reviews, fit/gap discussions, and solution-design conversations with business stakeholders and system owners.
- Document business requirements, functional specifications, process flows, user stories, acceptance criteria, test plans, support procedures, and configuration decisions.
Benefits
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage with 100% premium coverage for the employee.
- Generous PTO and paid holidays.
- MyShare Employee Ownership Program.
- Opportunity to work with industry leaders.
- 401(k) with up to a 4% match, 100% vested from day one.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
