Senior Product Owner

RAZR Marketing•Minnetonka, MN

1d•Onsite

About The Position

The Senior Product Owner supports Product and Development as a subject matter expert and business analyst for software solutions on RAZR’s SaaS platform. The role maintains and protects product vision, champions the product, serves as its primary internal point of contact, and ensures work is ordered to deliver maximum business value. It translates business needs into actionable technical requirements and contributes to execution against an aggressive but achievable roadmap. The position guides one or more Agile Scrum teams, spending approximately 30% of the time within the scrum team and 70% ahead of it refining requirements. It works closely with stakeholders, clients, product managers, operations, designers, developers, and engineering teams to assess product needs, shape solutions, create user stories, and deliver features and products. The role is based in Minnetonka, Minnesota; candidates must live in the Twin Cities and work in the office.

Requirements

At least 8 years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.
Experience working in Agile (Scrum/Kanban) environments and collaborating closely with engineering teams.
Hungry to learn and succeed.
Flexibility and adaptability in the face of complexity and change.
Excellent organizational, analytical, and complex problem-solving skills.
Strong communication skills, including the ability to interact effectively with non-technical users and stakeholders.
Ability to collaborate well with cross-functional teams.
Passion for development best practices and SDLC processes.
Ability to manage and set expectations with internal stakeholders.
Proficiency with Microsoft applications.

Nice To Haves

Background in Patient Engagement, Loyalty Marketing, Banking Rewards, or similar solutions.
Strong understanding of APIs (REST, SOAP), including authentication (OAuth, JWT) and security best practices.
Experience with data exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.
Knowledge of microservices architecture and experience defining API contracts between services.
Familiarity with modern web application frameworks.
Understanding of data modeling, SQL databases, and messaging systems such as Kafka and MQs.

Responsibilities

Work with internal stakeholders and clients to determine requirements.
Write user stories that provide clear direction to the development team for new features and products.
Own the scrum team enhancement backlog and work with development scrum teams to deliver features and products.
Work directly with product managers, operations, and development to assess product needs and recommend solutions that proactively address issues.
Guide one or more Agile Scrum teams, working approximately 30% within the scrum team and 70% ahead of it to refine requirements.
Contribute to discussions about trade-offs between cost and schedule versus business and client benefit.
Contribute to execution against the product roadmap.
Work closely with the Product Manager to contribute to the product vision and purpose.
Maintain detailed knowledge of current and future customer projects and create necessary product requirements.
Collaborate with designers and developers to build user experiences.
Document and manage user stories and expected outcomes based on input from stakeholders.
Set business value and prioritize new and existing issues reported by customers, end users, and QA.