PRODUCT OWNER, INFOR CLOUDSUITE

YKK AP America Inc. • Atlanta, GA

5d

About The Position

The ERP Product Owner, Infor CloudSuite, is the primary liaison between business functional areas (P2P, R2R, Q2C, PTD) and IT operations. Serving as the voice of the user, the role prioritizes the product backlog to deliver business value while maintaining a clean-core strategy. The position supports transforming manufacturing and operational procedures from manual processes and data entry toward AI- and automation-enabled operations. It requires technical experience with Infor LN and Infor CloudSuite, along with the ability to partner effectively with non-IT business stakeholders to identify strategic uses for these products.

The Product Owner oversees backlog management and prioritization, coordinates with business representatives to align the ERP roadmap with enterprise AI and industrial automation strategies, and translates stakeholder requirements into functional and technical specifications. The role advocates for user experience, standard ERP functionality, effective cross-system processes, reliable master data, responsible generative AI use cases, and ERP controls that support compliance and regulatory needs, including ESG data and data sovereignty standards.

The position has no direct supervisory responsibilities. Travel is less than 10%. The work environment may require appropriate PPE in designated areas, and may occasionally involve exposure to moving mechanical parts; noise is typically moderate. The job description notes occasional lifting or moving of up to 25 pounds and frequent sitting, along with occasional standing, walking, reaching, handling objects, climbing or balancing, stooping, kneeling, crouching, crawling, talking, and hearing.

Requirements

• Bachelor’s degree in a computer information field; a combination of education, certifications, and experience may also be considered.
• 6–8 years of progressive technical experience with the Infor LN and Infor CloudSuite platforms.
• Experience participating in architecture and technical decision-making for mid- to large-scale SaaS ERP transformations.
• Proven experience developing functional requirements with non-IT business users in cross-functional environments.
• Experience analyzing ERP business processes, such as manufacturing, supply chain, finance, or procurement, and mapping business needs to Infor capabilities and software-based solutions.
• Ability to translate complex business needs into future-looking technology roadmaps.

Nice To Haves

• Manufacturing-environment experience is strongly preferred.
• Exposure to Informatica Master Data Management (MDM) is preferable.

Responsibilities

• Prioritize ERP developments and product backlog items based on measurable business value, and provide guidance to the ERP support team.
• Coordinate with business representatives and communicate ERP vision and strategy across the organization, aligning the roadmap with enterprise AI and industrial automation plans.
• Influence senior leaders and business stakeholders to reach key decisions.
• Work with business analysts and non-IT stakeholders to analyze requirements and translate them into functional and technical specifications that improve productivity.
• Advocate for a strong ERP user experience to support employee satisfaction and productivity.
• Identify opportunities to use AI to supplement or eliminate manual processes inside and outside the ERP.
• Promote standard ERP functionality over customizations to reduce technical debt and support scalability.
• Validate that cross-system business processes function effectively within the broader architecture.
• Partner with master data owners to align data strategy with AI enablement and promote accurate, complete, and compliant data through governance practices.
• Evaluate and integrate generative AI use cases, such as cognitive copilots, to responsibly automate administrative tasks.
• Advocate for and influence Infor product managers regarding AI development opportunities in the Infor ecosystem.
• Ensure the ERP footprint supports SOX-like controls and regulatory requirements, including ESG data and data sovereignty standards.

Benefits

• Competitive compensation packages.
• Training and advancement opportunities.
• Comprehensive benefits package designed to provide security at home and at work, with a high level of coverage at a reasonable cost to the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level