Infor M3 CloudSuite Technical Consultant

Columbus•Minneapolis, MN
•Remote

About The Position

Columbus is seeking an experienced Infor M3 CloudSuite Technical Consultant for a hands-on consulting role supporting technical configuration, administration, security, and operational readiness of enterprise ERP implementations. The consultant will configure and manage M3 CloudSuite environments, complete post-provisioning activities, administer Infor OS and M3 security, support technical cutover, and prepare customer IT teams to take on ongoing administration responsibilities. The role requires direct experience implementing Infor M3 CloudSuite in complex, multi-company or global environments. The consultant will independently execute technical configuration activities within established solution architecture and project delivery standards. This is a remote opportunity open to candidates anywhere in the United States.

Requirements

  • 5+ years of relevant ERP technical consulting or enterprise application administration experience, including substantial hands-on Infor M3 CloudSuite experience.
  • At least 2 full-scale life cycle implementations.
  • Experience supporting M3 CloudSuite implementation projects, not solely ongoing production support.
  • Ability to independently configure environments, security, authentication, and technical platform settings.
  • Strong understanding of SaaS delivery models and the division of responsibilities between customers, implementation partners, and Infor Cloud Operations.
  • Experience supporting technical cutover, go-live, and customer handover activities.
  • Strong analytical, troubleshooting, documentation, and communication skills.
  • Ability to collaborate with Technology Solution Architects, Integration Consultants, functional consultants, and client IT stakeholders.

Nice To Haves

  • Infor M3 CloudSuite / M3 CE experience with environment configuration, post-provisioning, company/division setup, and M3 Business Engine administration.
  • Infor OS experience with platform configuration, tenant administration, user management, and application access.
  • M3 and Infor OS security experience, including security roles, authorization configuration, user provisioning, and access troubleshooting.
  • Authentication and identity management experience with SSO, SAML, identity federation, and enterprise identity providers.
  • Understanding of Infor Process Catalog (IPC), standard M3 configurations, and preconfigured security roles.
  • CloudSuite environment management experience across multiple environments, including environment readiness and production preparation.
  • Infor CloudSuite release management experience, including monthly update cycles, technical validation, and environment-level regression testing.
  • Technical cutover experience involving production readiness, environment cleanup, configuration validation, and go-live support.
  • Working understanding of Infor ION, IDM, Data Fabric/Data Lake, and Enterprise Search sufficient to support foundational administration, security, and configuration activities.

Responsibilities

  • Execute M3 CloudSuite post-provisioning activities in accordance with project requirements and the applicable Work Order.
  • Configure and validate development, testing, training, and production M3 environments.
  • Support M3 Business Engine setup, company and division configuration, and foundational system settings.
  • Configure and administer Infor OS platform settings and associated services.
  • Coordinate environment readiness, refreshes, configuration migration, and technical troubleshooting.
  • Work with Infor Cloud Operations and customer IT teams on provisioning, connectivity, and environment-related issues.
  • Configure and maintain M3 and Infor OS users, roles, authorizations, and application access.
  • Refine Infor Process Catalog (IPC) preconfigured security roles to align with customer requirements.
  • Configure and troubleshoot authentication, single sign-on (SSO), and identity federation, including Microsoft Entra ID and other enterprise identity providers.
  • Validate company and division access, role-based permissions, and security configurations; assist with security testing, user provisioning, and access issue resolution.
  • Perform foundational administration and configuration of Infor OS and related M3 CloudSuite components.
  • Support configuration and access management for Infor ION, Infor Document Management (IDM), Data Fabric/Data Lake, and Enterprise Search.
  • Troubleshoot platform configuration, permissions, and environment-related issues.
  • Coordinate with Integration Consultants and other technical specialists on dependencies affecting integrations, reporting, and application extensions.
  • Participate in technical cutover planning, task estimation, sequencing, and execution.
  • Support production environment preparation, configuration validation, and technical go-live readiness.
  • When acceptance testing occurs in production, develop and execute approved environment cleanup and reset procedures in coordination with Infor and project technical leads.
  • Support restoration of the approved production baseline, including Golden Company configurations and applicable Infor OS components.
  • Assess impacts from Infor CloudSuite monthly updates and coordinate technical validation and regression testing.
  • Troubleshoot environment and platform issues during deployment, go-live, and hypercare.
  • Maintain environment configuration, security, and administration documentation.
  • Develop technical procedures and support documentation for customer IT teams.
  • Conduct knowledge transfer and training for system administrators and designated technical owners.
  • Coordinate handover of environment administration and operational responsibilities to the customer.

Benefits

  • Health insurance
  • Life insurance
  • Vision insurance
  • Dental insurance
  • Short- and long-term disability
  • Paid vacation
  • Sick leave
  • Holidays
  • 401(k)
  • Structured career paths and career development support
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