Infor M3 CloudSuite Technical Consultant

Columbus•Minneapolis, MN

20h•Remote

About The Position

This is a hands-on consulting role supporting the technical configuration, administration, security, and operational readiness of enterprise Infor M3 CloudSuite implementations. The consultant configures and manages M3 CloudSuite environments, performs post-provisioning activities, administers Infor OS and M3 security, supports technical cutover, and prepares customer IT teams to take on ongoing administration. The role calls for direct experience implementing Infor M3 CloudSuite in complex, multi-company or global environments, and the ability to independently perform technical configuration within established solution architecture and project delivery standards. This is a remote opportunity located anywhere in the United States. The consultant works with Infor Cloud Operations, customer IT teams, project technical leads, solution architects, integration consultants, functional consultants, and client stakeholders. Responsibilities span environment configuration, identity and access administration, Infor OS platform support, cutover and release management, documentation, and customer handover.

Requirements

At least 5 years of relevant ERP technical consulting or enterprise application administration experience, including substantial hands-on Infor M3 CloudSuite experience.
At least 2 full-scale life cycle implementations to completion.
Proven experience supporting M3 CloudSuite implementation projects, not solely ongoing production support.
Experience independently configuring environments, security, authentication, and technical platform settings.
Strong understanding of SaaS delivery models and the division of responsibilities between customers, implementation partners, and Infor Cloud Operations.
Experience supporting technical cutover, go-live, and customer handover activities.
Strong analytical, troubleshooting, documentation, and communication skills.
Ability to work collaboratively with Technology Solution Architects, Integration Consultants, functional consultants, and client IT stakeholders.

Nice To Haves

Experience with Infor M3 CloudSuite / M3 CE environment configuration, post-provisioning, company/division setup, and M3 Business Engine administration.
Experience with Infor OS platform configuration, tenant administration, user management, and application access.
Knowledge of M3 and Infor OS security roles, authorization configuration, user provisioning, and access troubleshooting.
Experience with SSO, SAML, identity federation, and enterprise identity providers.
Understanding of Infor Process Catalog (IPC), standard M3 configurations, and preconfigured security roles.
Experience managing CloudSuite configurations across multiple environments, environment readiness, and production preparation.
Experience with Infor CloudSuite monthly update cycles, technical validation, and environment-level regression testing.
Experience with technical cutover, including production readiness, environment cleanup, configuration validation, and go-live support.
Working understanding of Infor ION, IDM, Data Fabric/Data Lake, and Enterprise Search sufficient to support foundational administration, security, and configuration activities.

Responsibilities

Execute M3 CloudSuite post-provisioning activities in accordance with project requirements and the applicable Work Order.
Configure and validate development, testing, training, and production environments.
Support M3 Business Engine setup, company/division configuration, and foundational system settings.
Configure and administer Infor OS platform settings and associated services.
Coordinate environment readiness, refreshes, configuration migration, and technical troubleshooting.
Work with Infor Cloud Operations and customer IT teams on provisioning, connectivity, and environment-related issues.
Configure and maintain M3 and Infor OS users, roles, authorizations, and application access.
Refine Infor Process Catalog (IPC) preconfigured security roles to align with customer requirements.
Configure and troubleshoot authentication, single sign-on (SSO), and identity federation, including support for Microsoft Entra ID and other enterprise identity providers.
Validate company/division access, role-based permissions, and security configurations; assist with security testing, user provisioning, and access issue resolution.
Perform foundational administration and configuration of Infor OS and related M3 CloudSuite components.
Support configuration and access management for Infor ION, Infor Document Management (IDM), Data Fabric/Data Lake, and Enterprise Search.
Troubleshoot platform configuration, permissions, and environment-related issues.
Coordinate with integration consultants and technical specialists on dependencies affecting integrations, reporting, and application extensions.
Participate in technical cutover planning, task estimation, sequencing, and execution.
Support production environment preparation, configuration validation, and technical go-live readiness.
When acceptance testing takes place in production, develop and execute approved environment cleanup and reset procedures with Infor and project technical leads.
Support restoration of the approved production baseline, including Golden Company configurations and applicable Infor OS components.
Assess impacts from Infor CloudSuite monthly updates and coordinate technical validation and regression testing.
Troubleshoot environment and platform issues during deployment, go-live, and hypercare.
Maintain environment configuration, security, and administration documentation.
Develop technical procedures and support documentation for customer IT teams.
Conduct knowledge transfer and training for system administrators and designated technical owners.
Coordinate handover of environment administration and operational responsibilities to the customer.