Product Owner 2 (12-month Contract)

OLGToronto, ON
Onsite

About The Position

We are ready to take this game to the next level and need someone passionate to develop and drive the iLottery product vision and strategy, in alignment with the broader business strategy with a keen eye on the customer. As a key growth lever for OLG, iLottery continues to be important of our Digital offering. This role leads the development of both the iLottery customer journey as well as the product roadmap. Through an agile team-based methodology, the role will be accountable for the implementation of business solutions to meet the digital & lottery strategy to ensure our gaming offerings, features and products are exceeding the needs of our customers, increase revenue and profitability and drive excellent customer experiences. In this capacity, the Product Owner applies deep knowledge of domain expertise, product, and journey as well as an eye on industry trends, user demands, and pain points.

Requirements

  • Bachelor’s degree or equivalent education and experience
  • Minimum 10 years of relevant work experience
  • Minimum three (3) years in product / new product development, marketing and / or development experience
  • Experience in Agile Development, with Product Owner (or similar) experience preferred
  • Should be confident in managing backlog, writing detailed user stories, refining stories with experts, and having a typical ‘servant leader’ mindset when with the team
  • Deep knowledge of relevant domains/products.
  • Solid knowledge of industry trends, user demands, and pain points to be able to create a high value product vision.
  • Comfortable with technology/IT to be able to engage in discussion with tech team to understand risks
  • Effective communication skills with ability to communicate complex messages and trade-offs to tell a compelling story.
  • Sufficient authority to make real-time decisions.
  • Able to ‘let go’ of authority where needed, allowing team to thrive
  • Ability to influence a diverse group of SMEs and key stakeholders

Nice To Haves

  • Willingness to learn

Responsibilities

  • Set ambitious and clear product vision and communicate the story effectively to key stakeholders and the rest of the team
  • Own the end-to-end product strategy from inception and determine business value once solution enters production
  • Own iLottery P&L including forecasting, revenue growth and cost management
  • Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with own vision
  • Continuously building, improve and manage backlog with the team, ensuring all items are clearly described, estimated, and prioritized
  • Ensure customer-driven design considering user pain points and usability test results, using market and industry knowledge as well as continual research, to deliver a well-positioned product
  • Approve each feature and provide valuable feedback to the team
  • Drive sprint and release plans together with the Scrum Master and organizational technology teams
  • Monitor KPIs, verify against market trends, and suggest pivots to backlog
  • Track progress towards OKRs and manage delays
  • Exercise strong decision-making mandate from executive group to own product end-to-end
  • Work with IT resources and Technology Lead to understand risks and build modular and reusable solution
  • Provide an environment that fosters collaboration, MVP mindset and progression towards change

Benefits

  • Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
  • Participation in a highly desirable defined benefit pension plan.
  • Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
  • Competitive paid time-off provisions to support work-life balance and well-being.
  • Become your best self with access to new opportunities and personalized support programs.
  • 24/7 access to robust online learning programs.
  • Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.
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