Product Operations Manager

Pebl•Palo Alto, CA
•Hybrid

About The Position

Pebl is seeking a Product Operations Manager to design, build, and scale approaches that improve the product lifecycle, from intake and prioritization through product launch. The role partners with Product, Engineering, Operations, and go-to-market teams to deliver product initiatives and operational improvements, with particular emphasis on identifying opportunities for AI-enabled workflows and automation that reduce manual work and help teams operate at scale. The position reports to the Director, Product Operations. Pebl primarily seeks candidates based in the Bay Area who can collaborate in person three days per week.

Requirements

  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Typically 5–7 years of professional experience in Product Operations, Management Consulting, or a related field within a technology company.
  • Experience with product lifecycle management, agile methodologies, and data analysis tools.
  • Hands-on experience using AI tools and automation to improve internal processes, reduce manual work, or scale operational workflows.
  • Ability to identify high-impact automation opportunities, structure ambiguous operational problems into workflows, and partner with technical and non-technical teams to implement solutions.
  • Experience driving change management across cross-functional teams, including adoption of new processes, tools, or ways of working.
  • Strong problem-solving skills and ability to thrive in a fast-paced, dynamic work environment.
  • Excellent communication and collaboration skills, with a customer-centric and leadership mindset.

Responsibilities

  • Collaborate with Product Management, Engineering, Operations, and cross-functional teams to build and deliver scalable, high-quality solutions.
  • Represent the voice of the customer in data-driven product development.
  • Optimize processes, dashboards, and operating cadence for collecting input, prioritizing product development, and launching products.
  • Identify, design, and implement AI-enabled workflows and automation to reduce manual work, improve operating efficiency, and scale internal processes.
  • Create clean, maintainable, and efficient documentation and process flows.
  • Partner with Product Managers by providing operational insights and support throughout the product lifecycle.
  • Drive continuous-improvement initiatives to enhance product operations and overall business performance.
  • Lead special cross-functional projects in new or unexplored areas, including applying AI and automation to improve how teams work.

Benefits

  • Flexible time off.
  • Parental leave.
  • Health and dental insurance, where applicable.
  • Retirement savings and an employee incentive plan.
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