Summer 2027 Product Operations Manager Internship

T-Mobile • Bellevue, WA

6d

About The Position

T-Mobile’s 11-week paid Summer 2027 internship offers hands-on experience supporting Product Operations and Product Management initiatives on the Business Communications Team. The team supports commercial messaging and branded calling products used by T-Mobile subscribers, with yearly traffic volumes exceeding 100 billion. Interns work with Product Managers, Product Operations, and Compliance partners on product strategy, execution, and operational excellence.

The role includes stakeholder conversations, data analysis, decision documentation, and advancing initiatives. The intern will help improve processes, track performance metrics, gather business requirements, and identify opportunities to improve products and the customer experience. The program includes mentorship, training, collaboration with other interns and leaders, and real projects intended to contribute to business outcomes.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the United States now and in the future.
• Have one or more courses remaining in a bachelor’s or graduate degree program after the internship.
• Demonstrate strong analytical thinking and problem-solving skills.
• Bring a solutions-first mindset and confidence in raising challenges, asking questions, and challenging assumptions.
• Have clear communication and organizational skills and the ability to manage multiple priorities.
• Be able to turn data into actionable insights and collaborate across teams.
• Be proficient in Microsoft Excel and PowerPoint.

Nice To Haves

• Exposure to data visualization tools such as Power BI or Tableau.
• Familiarity with Jira, Confluence, or similar tools.
• Basic knowledge of SQL, Agile methodologies, and product lifecycle management.

Responsibilities

• Gather and document business requirements alongside Product Managers.
• Conduct competitive research and analyze customer feedback to surface product opportunities.
• Support product roadmap planning and prioritization.
• Own a defined process improvement or product enhancement initiative from identifying the opportunity through delivery.
• Track project milestones and deliverables, and document key decisions.
• Identify risks and dependencies that could affect execution, and propose solutions.
• Analyze data and track key performance metrics to drive operational efficiency.
• Collaborate with cross-functional teams to turn business needs into actionable recommendations.
• Present findings and insights to business stakeholders.

Benefits

• Paid 11-week learning experience.
• Training and mentorship.
• Relocation assistance for program participants who live more than 50 miles from the internship location.

What This Job Offers

• Career Level: Intern