Summer 2027 Product Operations Manager Internship
About The Position
T-Mobile is offering an 11-week paid Summer 2027 learning experience supporting Product Operations and Product Management initiatives on the Business Communications Team. The team supports commercial messaging and branded calling products, working across Product Management, Product Operations, and Compliance. The intern will gain hands-on experience in product strategy, execution, and operational excellence, contributing to process improvements, performance tracking, business requirements, and data analysis. The role involves collaborating with stakeholders and cross-functional teams, documenting decisions, and presenting findings to support high-impact, data-driven product and customer experience improvements. Relocation assistance is provided to program participants who live more than 50 miles from the internship location. Intern wages range from $27 to $50 per hour; actual pay depends on education and STEM versus non-STEM designation.
Requirements
- Be at least 18 years of age.
- Be legally authorized to work in the United States now and in the future.
- Have one or more courses remaining in a bachelor's or graduate degree program after the internship.
- Have strong analytical thinking and problem-solving skills, with a habit of asking why.
- Bring a solutions-first mindset and work toward outcomes.
- Be confident raising challenges, asking questions, and challenging assumptions.
- Have clear communication and organizational skills, and the ability to manage multiple priorities.
- Be able to turn data into actionable insights and collaborate across teams.
- Be proficient in Microsoft Excel and PowerPoint.
Nice To Haves
- Exposure to data visualization tools such as Power BI or Tableau.
- Familiarity with Jira, Confluence, or similar tools.
- Basic knowledge of SQL, Agile methodologies, and product lifecycle management.
Responsibilities
- Gather and document business requirements alongside Product Managers.
- Conduct competitive research and analyze customer feedback to identify product opportunities.
- Support product roadmap planning and prioritization.
- Own a defined process-improvement or product-enhancement initiative from opportunity identification through delivery.
- Track project milestones and deliverables, and document key decisions.
- Identify execution risks and dependencies and propose solutions.
- Analyze data and track key performance metrics to drive operational efficiency.
- Collaborate with cross-functional teams to translate business needs into actionable recommendations.
- Present findings and insights to business stakeholders.
Benefits
- Paid 11-week internship experience.
- Relocation assistance for program participants who reside more than 50 miles from the internship location.
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What This Job Offers
Career Level
Intern
