Product Operations Manager, Research Product

Anthropic•San Francisco, CA

2d•$240,000 - $260,000•Hybrid

About The Position

Anthropic is seeking a Product Operations Manager to join their Growth, Enterprise, and Verticals team. This role will work directly with Product and Engineering teams to build, launch, and improve cutting-edge products leveraging frontier models. The Product Operations team is responsible for bridging strategy and execution, ensuring company-wide alignment, identifying bottlenecks, streamlining workflows, and enhancing decision-making processes to scale product impact. The Research Product Team specifically focuses on launching new models, acting as a liaison between Research, internal product teams, and users. The ideal candidate will be hands-on, experienced in building and operationalizing end-to-end product delivery, and passionate about creating scalable systems to improve product team understanding of users through feedback loops, planning frameworks, and launch playbooks.

Requirements

4+ years of experience in product operations, program management, or related operational roles in hyper-scaling tech companies
Mission-aligned with building safe and beneficial AI systems
Track record of building processes and programs from 0 to 1 and scaling them thoughtfully
Experience working deeply with AI and frontier models
Strong cross-functional partnership skills with ability to influence without authority
Strong analytical skills with the ability to translate complex qualitative and quantitative data into actionable insights with clear recommendations
Success managing complex, multi-stakeholder initiatives in fast-paced, ambiguous environments
Experience with launch coordination, early access programs, or customer feedback loops
A passion for iterative, user-driven product development
Experience as a bridge builder who connects strategy to execution and creates alignment across teams
Comfortable with ambiguity and skilled at creating structure where none exists

Responsibilities

Ensuring product teams have the information they need to make great decisions
Synthesizing voice of customer and routing feedback from strategic to tactical
Creating high-leverage engagement points with partners throughout the product lifecycle
Establishing rigor in understanding users via reliable metrics, dashboards, and clear hypotheses
Establishing mechanisms for measuring product success and impact, including analytics dashboards and reporting systems
Streamlining the most important decision points for teams and impacted partners
Supporting team rhythms, rituals, and operational models (offsites, Monthly Business Reviews, Team town halls, etc.)
Creating reliable run-of-business systems across product
Improving common product development processes and tooling
Facilitating effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams
Running Early Access Programs (EAPs) and beta programs that validate hypotheses and improve products
Maintaining launch motions that allow us to ship with confidence and monitor impact
Creating cross-team roadmap visibility that drives cross-functional alignment
Making clear to all of Anthropic what Product is working on and how it's going