Product Manager, Product Management (Remote)

Ryan•Columbus, OH

1d•Remote

About The Position

Ryan, LLC is an award-winning global tax firm seeking a product leader to define a product platform that integrates sophisticated, data-heavy software applications with expert tax professionals. This platform will serve a wide range of businesses, from SMBs to large multinationals, and will reconcile with existing Ryan software products. The ultimate goal is to create a central hub for all tax-related needs, offering access to complementary products and services. The ideal candidate is user-obsessed, detail-oriented, an excellent communicator, and possesses strong business and analytical skills. This role requires an ownership mentality, a focus on data-informed insights, customer empathy, and a passion for product management. Success in this role depends on a bias for action, comfort with making decisions based on data and ambiguity, and the ability to balance long-term strategies with short-term wins.

Requirements

Bachelor’s degree in Business Administration, Information Systems, Finance, Computer Science or a related field.
Minimum of 3 years of direct work experience in a product management or business analyst capacity.
Experience with Agile software delivery methodologies is required.
Experience with MS SQL.
Advanced skills in Microsoft Word, Access, Excel, Outlook, and Internet navigation and research.
Valid driver’s license required.

Nice To Haves

Experience with corporate tax (indirect tax, property tax, etc.) is a plus.
Experience defining and managing platform capabilities or internal products used by multiple teams.
Proficiency with modern AI tooling (e.g., LLMs, copilots, prompt-based workflows) and a track record of applying them to product discovery, requirement generation, analysis, and operational efficiency.
Anticipates and proactively delivers expected results for team members.
Effectively solves problems.
Demonstrates initiative and provides complete follow-through on areas of responsibility.
Advanced written, visual and verbal communication skills.
Superior attention to detail.
Demonstrates accuracy and thoroughness.
Demonstrates willingness to be flexible and adaptable to changing priorities.
Thrives working both independently and in a team-based environment.
Strong multitasking and organizational skills.

Responsibilities

Support development of product strategy and roadmaps in conjunction with Senior Managers and Directors of Product and product team.
Build hypotheses and MVP scope to meet product goals, with emphasis on reusable platform capabilities and scalable shared services.
Analyze product and business data to create data-driven insights and drive iterative development.
Create a positive team member experience.
Directly interact with business stakeholders, including eliciting comprehensive business requirements, use cases, and recommending appropriate solutions.
Act as a product subject matter expert for sales and sales support.
Create user stories, requirements, and functional specifications for development.
Collaborate with the User Experience team to design user interface and user flows.
Drive platform consistency and service reuse across teams and products.
Work closely with engineering and architecture to define scalable platform services, APIs, and shared service integrations.
Support Customer Operations and client training as needed.
Work with the development team to estimate work and execute against plan.
Work with Development, QA, and Production Support teams to communicate, verify, and test desired functionality changes.