Product Manager, Product Management (Remote)

Ryan Companies US, Inc.•Columbus, OH

1d•Remote

About The Position

Ryan, LLC is an award-winning global tax firm that liberates its clients from the burden of being overtaxed. By freeing our clients’ capital, we make it possible for them to invest, grow, and thrive – concentrating on what they do best. For years, Ryan has been delivering unparalleled value to many of the world’s most respected companies in the form of exceptional services, as well as cutting edge software solutions. In 2021, Ryan was named as One of the Best Places to Work by Glassdoor. Ryan has also been named one of the Fortune 100 Best Companies to Work For the past five years in a row. We are on a mission to become the world’s trusted platform for tax, seamlessly delivering the right combination of software and expertise to become an intuitive extension of our clients’ tax capability. We are looking for a product leader who deeply understands what it takes to craft a great product management organization in the areas of Product Leadership, People Management, and Product Performance & Execution. The Product Manager will take part in defining a product platform which brings together a collection of focused, sophisticated, data-heavy software applications backed by expert tax professionals. The platform will be used by a spectrum of businesses, from SMBs to large multinationals, across a variety of market segments, and is comprised of a portfolio of products, which will need to be reconciled with the currently available suite of Ryan software products. Ultimately, the goal of the platform is to serve as the hub for all things tax, providing access to a network of complementary products and services. We are looking for a Product Manager who is obsessed with solving for user needs, has an extreme attention to detail, concisely communicates complex concepts, has great business and analytical skills and is excited about the craft of product management. This role is perfect for a product manager who has an ownership mentality for driving impact, pursues data-informed insights, focuses on customer empathy and product craft, and loves to learn and execute. To be successful in this role, you need to have a bias for action, and be comfortable guiding decision-making based on a combination of hard data and incomplete or ambiguous information. You understand how to balance long-term bets with quick wins.

Requirements

Bachelor’s degree in Business Administration, Information Systems, Finance, Computer Science or a related field.
Minimum of 3 years of direct work experience in a product management or business analyst capacity.
Experience with Agile software delivery methodologies is required.
Experience with corporate tax (indirect tax, property tax, etc.) is a plus.
Proficiency with modern AI tooling (e.g., LLMs, copilots, prompt-based workflows) and a track record of applying them to product discovery, requirement generation, analysis, and operational efficiency
Anticipates and proactively delivers expected results for team members
Effectively solves problems
Demonstrates initiative and provides complete follow-through on areas of responsibility
Advanced written, visual and verbal communication skills
Superior attention to detail
Demonstrates accuracy and thoroughness
Demonstrates willingness to be flexible and adaptable to changing priorities
Thrives working both independently and in a team-based environment
Strong multitasking and organizational skills
Experience with MS SQL and advanced skills in Microsoft Word, Access, Excel, Outlook, and Internet navigation and research.
Valid driver’s license required.
Requires limited supervisory responsibilities including training employees, assigning work, and checking work for accuracy and completeness.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Nice To Haves

Experience defining and managing platform capabilities or internal products used by multiple teams

Responsibilities

Support development of product strategy and roadmaps working in conjunction with Senior Managers and Directors of Product and product team
Build hypotheses and MVP scope to meet product goals, with emphasis on reusable platform capabilities and scalable shared services
Analyze product and business data to create data-driven insights and drive iterative development
Create a positive team member experience.
Be responsible for direct interaction with business stakeholders, including, but not limited to, eliciting comprehensive business requirements, use cases, and recommending appropriate solutions.
Acts as a product subject matter expert for sales and sales support
Create user stories, requirements and functional specifications for development.
Collaborate with User experience team to design user interface and user flows
Drive Platform consistency and service reuse across teams and products
Work closely with engineering and architecture to define scalable platform services, APIs, and shared service integrations
Support Customer Operations and client training as needed
Work with development team to estimate work and execute against plan
Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.