Product Manager, Healthcare Platforms & Integrations

Experian

4d • Hybrid

About The Position

The Product Manager will own the strategy and roadmap for Experian Health’s eCare NEXT platform, which powers revenue cycle solutions including Eligibility, Demographics, RQA, Medical Necessity, Notice of Admission, Authorizations, Patient Financial Clearance, and Patient Estimates. The role guides the workflow engine, integrations, and data pipeline that connect systems and coordinate data transformation, business-rule evaluation, and downstream product use.

The Product Manager will lead a dedicated engineering team and partner with product teams that depend on the platform. Responsibilities include managing platform investments and engineering backlog, analyzing data flows and workflow behavior, setting priorities, guiding implementation, and serving as the primary contact for consuming product teams. The role also involves discovery, demos, and roadmap reviews with internal product teams and health-system clients, as well as using AI tools to prototype integration and workflow capabilities and guiding changes through compliance, data-protection, and regulatory processes.

The position reports to the Lead Product Manager and is based in or near one of Experian’s collaboration hubs: Costa Mesa or San Jose, California; Allen or Austin, Texas; Franklin, Tennessee; New York, New York; Schaumburg, Illinois; Washington, D.C.; Atlanta, Georgia; Boston, Massachusetts; or Seattle, Washington. Experian emphasizes collaboration with colleagues in person, while offering a flexible work environment with remote, hybrid, or in-office options.

Requirements

• At least 3 years of product management experience, including ownership of a product area from strategy through delivery.
• Experience guiding an engineering team and owning a product roadmap and backlog.
• Ability to analyze end-to-end data flows and workflow behavior across systems, including data validation and transformation, rules and conditions, dependencies, failures, and downstream outcomes.
• Reside in or near a designated collaboration hub for this role.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Experience with healthcare IT, system integrations, or backend/platform products supporting multiple product teams.
• Experience with EHR/EMR integrations.
• Familiarity with healthcare data exchange standards such as HL7, X12, or FHIR, and HIPAA data-protection requirements.
• Experience using AI tools such as Cursor or Claude to explore or prototype product concepts in collaboration with engineering.
• A technical background.

Responsibilities

• Own the product strategy and roadmap for the eCare NEXT workflow engine, system integrations, and data pipeline.
• Analyze end-to-end data flows and workflow behavior, including data entry, validation, transformation, business rules, routing, state changes, failures, exceptions, and downstream effects.
• Manage and prioritize the engineering backlog and platform investments, balancing roadmap outcomes, integration requests, reliability, technical debt, and production issues using analytics and evidence-based business cases.
• Partner hands-on with engineering to shape and refine platform work through discussion, prototyping, and feedback.
• Maintain clear Jira items, requirements, and acceptance criteria to guide implementation and validate outcomes.
• Guide the dedicated engineering team’s delivery by setting priorities, resolving trade-offs, and reviewing work through completion.
• Serve as the platform’s primary contact for consuming product teams, managing intake, evaluating change requests, and explaining priorities and trade-offs.
• Run discovery, demos, and roadmap reviews with internal product teams and health-system clients to understand needs and validate changes.
• Use AI tools to prototype integration and workflow capabilities.
• Guide platform changes through Experian’s compliance, data-protection, and regulatory processes.

Benefits

• Great compensation package and bonus plan.
• Medical, dental, and vision benefits.
• Matching 401(k).
• Flexible work environment, with the ability to work remotely, hybrid, or in-office.
• Flexible time off, including volunteer time off, vacation, and sick time.
• 12 paid holidays.
• Variable pay opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level