Product Manager, Healthcare Platforms & Integrations

Experian•Madison, MS

4d•$82,644 - $143,249•Hybrid

About The Position

The Product Manager owns the strategy and roadmap for Experian Health’s eCare NEXT platform, which powers revenue cycle solutions including Eligibility, Demographics, RQA, Medical Necessity, Notice of Admission, Authorizations, Patient Financial Clearance, and Patient Estimates. The role guides the workflow engine, integrations, and data pipeline that connect systems and coordinate how data is transformed, evaluated by business rules, and used by downstream products. The Product Manager leads a dedicated engineering team and works with product teams that depend on the platform. The role reports to the Lead Product Manager and is based in or near one of Experian’s collaboration hubs: Costa Mesa, San Jose, Allen, Austin, Franklin, New York, Schaumburg, Washington, D.C., Atlanta, Boston, or Seattle. Experian encourages in-person collaboration among colleagues in these markets. The position involves owning platform strategy and prioritizing engineering work and investments; analyzing end-to-end data flows and workflow behavior; partnering with engineering on requirements, prototyping, and delivery; and serving as the primary contact for consuming product teams. The Product Manager also conducts discovery, demos, and roadmap reviews with internal product teams and health-system clients, and uses AI tools to prototype integration and workflow capabilities while guiding changes through compliance, data-protection, and regulatory processes.

Requirements

At least 3 years of product management experience, including ownership of a product area from strategy through delivery.
Experience guiding an engineering team and owning a product roadmap and backlog.
Ability to analyze end-to-end data flows and workflow behavior across systems, including data validation and transformation, rules and conditions, dependencies, failures, and downstream outcomes.
Experience with healthcare IT, system integrations, or backend/platform products supporting multiple product teams.
Familiarity with healthcare data exchange standards such as HL7, X12, or FHIR, and HIPAA data-protection requirements.
Experience using AI tools such as Cursor or Claude to explore or prototype product concepts in collaboration with engineering.
Bachelor’s degree or equivalent experience.
Residence in or near a designated collaboration hub for this role.

Nice To Haves

Experience with EHR/EMR integrations.
Technical background.

Responsibilities

Own the product strategy and roadmap for the eCare NEXT workflow engine, system integrations, and data pipeline.
Analyze end-to-end data flows and workflow behavior, including data entry, validation, transformation, business rules, routing, state changes, failures, exceptions, and downstream effects.
Manage and prioritize the engineering backlog and platform investments, balancing roadmap outcomes, integration requests, reliability, technical debt, and production issues using analytics and evidence-based business cases.
Partner with engineering to shape and refine platform work through discussion, prototyping, and feedback; maintain clear Jira items, requirements, and acceptance criteria.
Guide the dedicated engineering team’s delivery by setting priorities, resolving trade-offs, and reviewing work through completion.
Serve as the platform’s primary contact for consuming product teams by managing intake, evaluating change requests, and explaining priorities and trade-offs.
Run discovery, demos, and roadmap reviews with internal product teams and health-system clients to understand needs and validate changes.
Use AI tools to prototype integration and workflow capabilities and guide platform changes through compliance, data-protection, and regulatory processes.