Product Manager- Restaurant Operations

SpotOn • Chicago, IL

3d

About The Position

SpotOn is seeking an experienced Product Manager passionate about bars and restaurants, product innovation, and improving the work of people in the restaurant industry. The role works closely with R&D leadership to shape strategy and roadmaps, and collaborates with Engineering, Design, Marketing, Data Science, and go-to-market teams to build products that help restaurants run successful shifts. The Product Manager will serve as an internal and external advocate for the product and help define its positioning with stakeholders.

Requirements

• At least 4 years of relevant product management experience or equivalent.
• Strong understanding of the product development lifecycle and experience designing and delivering quality products.
• Metrics-driven approach and ability to use data to make informed decisions.
• Ability to manage multiple projects through an iterative process.
• Strong communication and presentation skills.
• Ability to understand customer needs and how customers interact with products.
• Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity.
• U.S. work authorization is required for U.S.-based roles; visa sponsorship is not available.

Nice To Haves

• Product management experience with restaurant or hospitality software is preferred.
• Past restaurant experience, especially working in a restaurant or bar, is a serious plus.

Responsibilities

• Help define product strategy for SpotOn’s restaurant software suite.
• Manage the product roadmap and adjust it based on client needs, data, and business priorities.
• Develop product vision and contribute innovative approaches to product design.
• Work with cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess competitors, client preferences, emerging technologies, and industry trends to identify opportunities to maintain competitive advantage and support growth.
• Continuously test products and use insights to inform decisions.
• Build relationships with business partners and brand stakeholders, serving as an internal and external product evangelist.
• Collaborate with stakeholders, including product marketing, to develop product positioning.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company stock plan, including RSUs.
• Paid vacation, 10 company holidays, sick time, and volunteer time off.
• Employee Resource Groups.
• Monthly cell phone and internet stipend.
• Tuition reimbursement of up to $2,000 per calendar year for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed