Product Manager, Cobrand & Strategic Partner Benefits

JPMorgan Chase & Co. • Wilmington, DE

3d • $114,000 - $215,000

About The Position

As a Vice President Product Manager in Strategic Partner Benefits, you will define product strategy and lead delivery for capabilities that connect customers to valuable partner benefits. The role spans digital experiences, partner integrations, enrollment and activation, fulfillment services, servicing operations, reporting, and data platforms. You will collaborate with product, technology, operations, risk, compliance, marketing, finance, data, and external partners to deliver scalable outcomes. The final job grade level and corporate title will be determined at the time of offer and may differ from this posting.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 7 years of product management experience delivering digital products, platforms, or enterprise capabilities.
• Demonstrated experience defining product strategy and translating business needs into roadmaps and executable plans.
• Experience working in Agile delivery environments and partnering with technology teams across the software development lifecycle.
• Proven ability to lead complex cross-functional initiatives and influence outcomes across multiple stakeholder groups.
• Experience with partner integrations, API-enabled solutions, and/or large-scale operational processes.
• Strong analytical and problem-solving skills, including evaluating trade-offs across customer experience, business value, and operational efficiency.
• Strong written and verbal communication skills, including executive-ready updates and recommendations.
• Strong organizational skills and ability to manage multiple initiatives simultaneously.
• Ability to operate effectively in a matrixed environment and influence without direct authority.
• High ownership mindset and comfort navigating ambiguity in a fast-paced environment.
• Applicants must be authorized to work for any employer in the US; immigration sponsorship and sponsorship takeover for an employment visa are not available.

Nice To Haves

• Experience in financial services, card products, benefits, loyalty, rewards, digital commerce, and/or partner ecosystems.
• Experience leading partner-facing product initiatives and complex third-party integrations.
• Knowledge of enrollment, activation, fulfillment, servicing, and/or customer engagement platforms.
• Experience with APIs, cloud-based services, and authentication technologies.
• Experience with data platforms and reporting ecosystems.
• Experience supporting platform modernization, migration, and/or transformation initiatives.
• Familiarity with customer journey design, operational readiness, and launch management.

Responsibilities

• Define product strategy, roadmap, and delivery priorities aligned to customer needs, business outcomes, and platform scalability.
• Lead product discovery to evaluate new partner benefit opportunities and shape solution approaches.
• Own end-to-end delivery for capabilities spanning partner onboarding, enrollment and activation, fulfillment, servicing, and reporting.
• Translate customer and business needs into clear requirements, success measures, dependencies, and delivery plans.
• Partner with technology teams throughout the software development lifecycle to drive secure and resilient solutions.
• Establish governance by managing scope, timelines, risks, and trade-offs across a complex stakeholder ecosystem.
• Lead partner-facing product discussions on integration approach, testing, launch readiness, and post-launch support.
• Define and track key performance indicators for engagement, utilization, operational effectiveness, and product performance.
• Drive continuous improvement across product processes, operational readiness, and customer experiences.
• Build alignment across product, technology, operations, data, risk, compliance, marketing, finance, and partner teams to remove blockers.
• Mentor and develop product talent through coaching, feedback, and accountability.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior