Product Manager

Gainwell Technologies LLC•Any city, OH

2d•$108,500 - $155,000•Remote

About The Position

The Product Manager oversees the entire lifecycle of their products, from creation and maintenance to executing the strategic vision and roadmap. They act as a trusted partner to various business units, including Operations, Clinical, Account/Client Management, Customer Service, and Technical teams. This role drives initiatives from inception to execution, prioritizing key activities that significantly impact bottom-line performance. Notably, this position does not have any direct reports.

Requirements

7+ years Leading Healthcare Technology Products, including direct experience as a Product Owner in complex, regulated environments
Deep understanding of Pharmacy or PBM Ecosystems is highly preferred and critical for success in this role
Demonstrated ability to Own Products from intake and strategy through delivery, roadmap execution, and continuous improvement
Hands on experience working in Agile Environments while partnering closely with Engineering, Architecture, and Business Teams to deliver solutions
Strong skill in converting Complex Business Requirements into Technical Solutions, Supported by Data Analysis, Prioritization, and Measurable Outcomes

Responsibilities

Develop and maintain strong relationships across product lines or business units, ensuring effective communication at all levels and fostering open dialogue with customers and stakeholders to identify and solve problems.
Oversee the entire product lifecycle, from idea intake to delivery of new products, capabilities, integrations, or other offerings.
Gain a deep understanding of customer experiences to develop technical and strategic roadmaps, providing oversight across all roadmaps.
Manage and prioritize ideas and enhancement requests from internal and external clients, influencing the roadmap when appropriate.
Lead and participate in business and industry workgroups, contributing meaningful input into product roadmaps and strategy.
Develop and champion business cases for new initiatives, defining appropriate metrics and measurements for product success, value propositions, and value mappings.
Prioritize work to ensure development efforts focus on delivering the most impactful outcomes for business owners and stakeholders, aligned with required timelines and corporate objectives.
Collaborate with design, architecture, and engineering teams to ensure solutions address business problems identified in strategic initiatives and projects.
Work with business stakeholders to ensure proper requirement documentation, including those needed for system acceptance and adoptability.
Act as a trusted advisor to support key business units and customers in available product offerings.
Foster a collaborative environment for sharing knowledge, innovation, and learning across the organization.
Work with internal departments and/or customers to evaluate and improve the configuration and supportability of products.
Serve as a subject matter expert (SME) on assigned products.