Product Manager

Sustainment•Austin, TX

About The Position

Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision. We’re looking for a smart, collaborative, and execution-oriented Product Manager or Senior Product Manager to join our growing team. If you thrive in fast-paced environments, care deeply about customers, and enjoy turning ambiguity into impactful products, we’d love to talk. In this role, you will own the product lifecycle end-to-end—from user research and strategy through delivery, launch, and iteration. You’ll work closely with Engineering, Design, and cross-functional partners to build and scale products that deliver real value to our customers. Depending on experience, you will either own a scoped product area or lead a broader product domain or customer segment (e.g., federal and defense customers), helping shape both product strategy and execution.

Requirements

Bachelor’s degree or equivalent experience
Product Management experience: Product Manager: 2–4 years
Senior Product Manager: 5+ years with demonstrated ownership of product areas or domains
Experience working in a venture-backed or high-growth startup environment
Hands-on experience in Agile/Scrum environments
Proven ability to manage and prioritize a product backlog and translate business needs into clear product requirements
Strong analytical and data-driven decision-making skills
Excellent communication skills (verbal, written, and visual), with the ability to engage both technical and non-technical audiences
Ability to self-manage, operate with autonomy, and thrive in ambiguity
Detail-oriented with a strong strategic mindset—comfortable moving between big-picture thinking and execution
Passion for building products that deliver meaningful customer and user value

Nice To Haves

Experience in eCommerce, supply chain, or logistics
Experience working with or selling into federal or defense customers
Familiarity with regulated or compliance-heavy environments

Responsibilities

Own the product lifecycle end-to-end: discovery, requirements, development, launch, and iteration
Define and execute the product roadmap, aligned with company goals, customer needs, and technical constraints
Serve as the Product Leader for engineering teams: Own and manage the product backlog
Write clear, actionable user stories and acceptance criteria
Prioritize work based on customer value, business impact, and technical considerations
Participate in and help guide Agile ceremonies (sprint planning, standups, reviews, retrospectives)
Partner closely with Engineering, UX, Data, Customer Success, Sales, and Marketing to deliver high-quality product experiences
Gather and synthesize customer and market insights through direct engagement with customers and internal stakeholders
Drive cross-functional alignment and communicate product direction effectively across all levels of the organization
Lead product and feature launches, including rollout planning, enablement, and post-launch analysis
Use data to inform decisions, measure success, and continuously improve the product
Evaluate market opportunities and competitive landscape to inform product strategy
For Senior Product Managers: Own a product domain or customer segment (e.g., federal/defense), including strategy, roadmap, and outcomes
Partner with leadership on long-term product strategy and go-to-market alignment
Navigate complex environments such as regulated industries, government customers, or multi-stakeholder ecosystems