Product Manager

The Descartes

9d•Remote

About The Position

We are hiring an experienced Product Manager to bring clarity, ownership, and momentum to SellerCloud, one of Descartes’ core e-commerce platforms. This role exists to ensure we are solving the right customer problems, making disciplined product decisions, and delivering measurable business outcomes across inventory, order management, shipping, and warehouse workflows. In addition to owning a key SellerCloud product area, this role will work closely with Product Managers across the broader Descartes portfolio to identify opportunities for cross-product integrations, partnerships, and platform cohesion that improve end-to-end customer workflows.

Requirements

Several years of experience as a Product Manager, owning products through the full product development lifecycle (discovery → delivery → iteration).
Experience working on B2B SaaS products, ideally in e-commerce, order management, inventory, shipping, logistics, or warehouse systems.
Demonstrated ability to deliver business outcomes, not just features.
Experience collaborating across multiple products or platforms, including integrations, shared capabilities, or ecosystem partnership.
Comfortable working with engineering teams in complex, multi-system environments.
Strong product judgment with a clear ability to prioritize what not to build.
Proven ability to translate ambiguous problems into structured, actionable plans.
Solid understanding of e-commerce and/or supply chain systems (OMS, IMS, WMS, shipping/logistics platforms).
Ability to connect product decisions to commercial impact (revenue, retention, efficiency).
Data-driven approach to prioritization and decision-making.
High agency: Takes initiative, creates momentum, and owns outcomes end to end.
Drives execution across engineering and cross-functional teams with accountability.
Comfortable navigating complexity, dependencies, and competing priorities.
Strong stakeholder management skills—able to influence, challenge, and align.
Clear, concise communicator who brings structure to ambiguity and adapts messaging for different audiences.
Customer-centric mindset with hands-on discovery experience.
Ability to define target segments and focus on the highest impact problems.
Pragmatic decision-maker who balances curiosity with decisiveness.
Systems thinker with a cross-product, integration-oriented perspective.
Smart: Able to quickly understand complex systems, connect ideas, and make sound judgments.
Curious: Actively seeks to understand customer problems, emerging technologies, and better ways of working.
Coachable: Open to feedback, willing to adapt, and continuously improving through learning.

Responsibilities

Define and execute a focused product strategy and roadmap aligned to customer needs, market dynamics, and business goals, prioritizing impact over noise.
Deliver initiatives tied directly to revenue growth, retention, margin protection, and/or operational efficiency.
Establish and maintain a robust customer discovery practice, validating problems before solutions and ensuring shipped capabilities address high value, real-world use cases.
Drive delivery across engineering and cross-functional teams, removing blockers, maintaining scope discipline, and ensuring solutions are complete (including workflows, edge cases, and integrations).
Identify and advance integration and partnership opportunities across the Descartes product portfolio to reduce fragmentation and enable seamless customer experiences.
Contribute to monetization decisions including pricing, packaging, positioning, and upsell opportunities.
Build trust and alignment with executives and cross-functional partners through clear communication, sound judgment, and data-driven decision-making.