Product Manager (Remote)
About The Position
The Product Manager develops and owns execution of the product roadmap for an assigned product area, aligning it with business goals and product strategy. The role creates customer- and colleague-centric experiences and features intended to grow the customer base, increase engagement, and improve the overall store experience. Working across the product lifecycle, from ideation through execution, the Product Manager collaborates with design, engineering, analytics, business partners, and other product managers in an agile environment focused on continuous improvement. The position identifies and prioritizes opportunities using customer and colleague insights, data analysis, and cross-functional input; defines product experiences through detailed requirements and user stories; and maintains a prioritized backlog. It partners with engineering scrum teams and technical leads to refine requirements, establish success metrics and ramp plans, and design and run experiments to improve conversion, engagement, loyalty, and colleague adoption. The role also communicates product vision, roadmap, and progress to Macy’s partners and fosters respectful, authentic relationships with colleagues, customers, and communities.
Requirements
- Bachelor’s degree or equivalent work experience in a related field.
- Previous work experience in product strategy, product management, design, engineering, site merchandising, or management consulting is required; experience in retail or an e-commerce company is preferred.
- Ability to work a flexible schedule based on department and company needs.
- Ability to perform essential job functions involving communication, collaboration, office and computer systems, reviewing written and electronic information, and moving within the work environment to interact with workplace materials.
- Ability to define and execute product roadmaps aligned with business goals, product strategy, and KPIs.
- Customer-centric product thinking and ability to translate customer and colleague insights into intuitive experiences.
- Analytical and problem-solving skills, including defining metrics, running experiments, interpreting data, and applying insights.
- Ability to lead through influence and collaborate with cross-functional partners throughout the product lifecycle.
- Experience managing backlogs, grooming user stories, partnering with scrum teams, and delivering in an agile environment.
- Understanding of retail and e-commerce economics and business strategy.
- Working knowledge of technical concepts, agile methodologies, and modern product development practices.
- Written and verbal communication skills to explain product vision, progress, and trade-offs to partners and senior leaders.
- Adaptability, curiosity, and willingness to learn and apply feedback.
Nice To Haves
- Previous relevant experience preferably in a retail or e-commerce company.
Responsibilities
- Develop and maintain a product roadmap aligned with business goals and product strategy, delivering key milestones and achieving defined KPIs.
- Communicate product vision, roadmap, and progress to partners across Macy’s.
- Identify and prioritize opportunities to improve customer and colleague experiences through collaboration, data analysis, and understanding of their needs.
- Define product and customer/colleague experiences through clear, detailed, and timely artifacts, including product requirements and user stories.
- Collaborate with design, engineering, analytics, and other product managers to design, build, and launch features that drive growth and engagement.
- Maintain a healthy, prioritized backlog of well-groomed, insight-driven user stories.
- Partner with engineering scrum teams and technical leads to refine requirements that support simple, intuitive experiences.
- Define success metrics, ramp plans, and measurement criteria.
- Design and run experiments to test hypotheses and identify solutions that improve conversion, engagement, customer loyalty, and colleague adoption.
- Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
- Perform other duties as assigned.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
