Product Commercialization Manager (Remote)

Fiserv • Hagerstown, MD

1d • $90,000 - $126,000 • Remote

About The Position

The Product Commercialization Manager supports the successful launch, adoption, and ongoing enhancement of Clover and Commerce Hub products for PNC. The role serves as a key liaison between Fiserv product teams and PNC stakeholders, translating product plans into coordinated, market-ready releases. It brings together Product, Technology, Operations, Legal, Compliance, Finance, Marketing, and Sales to ensure launches are ready for the bank and its clients, while monitoring product performance and opportunities for improvement.

Requirements

• 5+ years of product management, product commercialization, project leadership, or related experience.
• Experience driving cross-functional initiatives from planning through launch, including managing multiple dependencies and stakeholder groups.
• Strong analytical, organization, problem-solving, written communication, and verbal communication skills.
• Ability to lead through influence, work with senior leadership, and bring structure and ownership to ambiguous initiatives.
• Bachelor’s degree in Business, Finance, Marketing, Technology, or a related field, or equivalent work experience.

Nice To Haves

• Experience in payments, merchant acquiring, fintech, banking, or financial services product organizations.
• Direct experience launching or enhancing Clover, Commerce Hub, merchant point-of-sale, or related payment processing products.
• Go-to-market, sales enablement, adoption, or product commercialization experience.
• Experience supporting a strategic banking partner, channel relationship, or financial institution.

Responsibilities

• Lead commercialization and launch readiness for new Clover and Commerce Hub products, services, and enhancements across the PNC relationship.
• Coordinate product launch plans, timelines, dependencies, stakeholder responsibilities, and readiness assessments across Fiserv and PNC teams.
• Gather, analyze, and prioritize business, customer, and operational needs; support product roadmap execution and enhancements.
• Ensure PNC has the operational procedures, training, marketing, sales enablement, and support information needed before product releases.
• Serve as a primary product liaison for PNC stakeholders, building trusted relationships and resolving cross-functional issues affecting launch or adoption.
• Communicate product updates, roadmap changes, readiness status, and performance recommendations to operational teams and senior leadership.
• Define and monitor product success measures, including adoption, revenue growth, stakeholder satisfaction, and launch milestones.
• Represent the PNC perspective in product planning, customer presentations, demonstrations, and strategic discussions when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level