Product Manager

EAB•Washington, DC

8d•$84,000 - $97,000•Hybrid

About The Position

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. We are seeking a talented, passionate, and highly entrepreneurial team player to take on a Product Management role driving the engineering team to support growth of our EAB products. Serving today’s end users, while meeting the expanding needs of our growing client-base, this manager will work closely with creative engineers to help design and develop technologies that improve the Education industry. This role may be based in Richmond, VA or Washington, D.C.

Requirements

Bachelor’s Degree
3+ years of professional experience delivering software products
Outstanding written and verbal communication skills
Proven analytic skills and ability to translate market findings into new product innovations
Demonstrated ability to manage projects independently while meeting critical milestones
Proven ability to build strong working relationships with colleagues and external partners
Ability to communicate technical information to both technical and non-technical audiences

Nice To Haves

Certification in an Agile, Scrum or Product Management Framework (e.g. Pragmatic Marketing)
Prior experience collaborating with cross functional teams spanning Development, Marketing, and Sales
Prior experience managing technology-based products serving Higher Education industries
Prior experience and/or subject matter expertise with financial aid, artificial intelligence, marketing automation, or process design
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Build and maintain a Product Roadmap based on the organization’s vision, goals, and success metrics, functional area strategies, user input, target architecture, and market research
Conduct market and competitive research, host user and client interviews, and create key performance indicators to stay abreast of product performance and inform the product roadmap
Drive transparency to roadmap detail, progress, roadblocks, etc. (across partners, Agile teams, senior leadership, etc.)
Sequence the Product Roadmap and ensure epics, features, and stories are right-sized and adequately groomed for input into Agile teams for delivery
Write user stories and success criteria with input from agile team and business partners
Act as the proxy for partners or end users and represent their voice to engineering teams
Triage and support new features and issues that arise
Ensure smooth deployment and adoption of solutions

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities