Product Manager Swim Team Store Experience

Spiraledge, Inc

About The Position

We’re looking for a Product Manager to own and elevate the Swim Team Store experience. This is a flagship B2B product that sits at the heart of how SwimOutlet supports youth sports teams. The right candidate combines customer empathy, ideally with firsthand experience in swim or youth sports organizations, execution chops, a track record of building and shipping products in ecommerce or SaaS, and rapid prototyping skills, ability to create and test ideas using tools like Lovable, Claude Design, and Figma. You’ll work closely with design, engineering, operations, sales, and customer support to make SwimOutlet the obvious choice for teams.

Requirements

3 to 5 years experience in product management: ecommerce, SaaS, or B2B platforms.
Background in ecommerce operations, community driven products, or team sports retail.
Firsthand experience with swim teams or youth sports organizations as a coach, athlete, parent, or administrator.
Strong working knowledge of Lovable, Figma, or similar tools.
Ability to empathize deeply with end users and advocate for their needs.
Comfortable defining KPIs, analyzing performance, and making data driven decisions.
Skilled at alignment and storytelling across leadership, design, engineering, and customer facing teams.
Proven ability to identify opportunities, build solutions, and drive innovation in fast paced environments.

Responsibilities

Own the Swim Team Store roadmap
Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment.
Deeply understand customers
Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points, drawing on your firsthand knowledge of youth sports.
Prototype and validate quickly
Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback.
Drive cross functional execution
Partner with engineering, UX, marketing, and operations to deliver seamless product releases.
Elevate the experience
Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner.
Measure and iterate
Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize.
Champion the business case
Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.