Product Manager, Payments Experience

Patreon•San Francisco, CA

1d•Hybrid

About The Position

Patreon is seeking a Product Manager, Payments Experience to join their team. This role will focus on establishing Patreon’s position as the most trusted direct-to-creator payments platform by owning the core pay-in and pay-out user experiences on web and mobile, as well as membership management, billing, pricing, and the financial data and systems that power the core business. The Product Manager will shape the future of how creators get paid and work closely with designers, engineers, and go-to-market teams. This role is based in New York or San Francisco and requires a hybrid work model with two days per week in the office.

Requirements

5+ years of product management experience.
Successful track record of launching consumer products that solve real user problems.
Experience working on user problems in the consumer payments space, including leading or collaborating on platform enhancements.
Strong product sense: able to define vision and strategy, and drive execution from discovery through launch and iteration.
Experience delivering internal tools as part of end-to-end product experiences.
Experience deprecating products while maintaining user trust.
Thoughtful decision-maker who can balance qualitative insights and quantitative data to set priorities.
Strong communicator and collaborator, able to influence cross-functional partners without authority.

Responsibilities

Own the strategy and roadmap execution for the core payments user experiences on Patreon.
Own the core pay-in and pay-out user experiences on web and mobile.
Manage membership management, billing, and pricing.
Oversee the financial data and systems that power the core business of Patreon.
Deliver thoughtful, high-quality product experiences in collaboration with cross-functional teams.