Product Manager - Driver's Experience

ArriveAtlanta, GA
Onsite

About The Position

As a Product Manager in the Drivers Acquisition Domain, you will lead the "front door" of the product experience for over 60 million active users globally. Reporting within our Product function, you will define how users register, sign in, and verify their identity, balancing frictionless access with strong security and compliance. This role is central to our mission of ensuring new users reach their first successful parking or mobility session quickly and intuitively. You will collaborate with a tight-knit 9-person team of experts in design, engineering, and analytics to shape how users discover and trust our platform across global markets.

Requirements

  • 5+ years of Product Management experience, ideally with tech or SaaS products.
  • Proven track record of defining and launching successful products with a deep customer focus.
  • Strong skills in product discovery and delivery, with a bias towards action and goal achievement.
  • AI Literacy: Experience or a strong interest in leveraging AI to optimize conversion funnels or improve security.
  • Exceptional communication skills and the ability to influence cross-functional teams without formal authority.
  • Experience solving complex problems using structured, data-informed decision-making.

Responsibilities

  • Lead product discovery to understand user needs and define solutions that improve acquisition, onboarding, and activation.
  • Own the full product lifecycle from ideation through delivery, iteration, and performance evaluation.
  • Leverage data and AI-driven capabilities to improve user registration, authentication accuracy, and personalized entry experiences.
  • Set, analyze, and maintain accountability for KPIs to measure the impact of features and the core product experience.
  • Partner cross-functionally with engineering, design, analytics, and business teams to align priorities across global markets.
  • Balance growth, stability, and scalability, making informed trade-offs based on user insights and business context.
  • Advocate for the user by ensuring onboarding experiences are intuitive, reliable, and build trust from the first interaction.
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