Private Bank, Margin Digital Experience, Product Manager, Executive Director
About The Position
J.P. Morgan U.S. Private Bank is hiring an Executive Director to lead digital capabilities for its Margin product, a strategically important lending capability for ultra-high-net-worth clients. The role owns the vision, roadmap, and delivery of advisor- and client-facing digital experiences across the U.S. Private Bank digital ecosystem. Modernizing the experience is intended to support business growth through better advisor tools, improved client-facing experiences, AI-enabled workflows, increased margin utilization, stronger client relationships, and new commercial opportunities. The Product Manager will set a multi-year roadmap, identify high-value customer and advisor problems, modernize legacy experiences, and integrate Margin consistently into advisor and client platforms. The role also identifies and delivers practical AI capabilities, leads AI-enabled product discovery, and partners closely with Technology, Design, and stakeholders across Margin, Credit, Risk, Operations, and the business. Work must comply with the firm's credit risk appetite, applicable regulatory requirements, and internal controls.
Requirements
- 10+ years of product management experience, including 5+ years in financial services, wealth, or lending digital products.
- Working knowledge of securities-based lending and margin mechanics, with depth in digital product delivery.
- Proven track record modernizing legacy advisor or client experiences onto modern digital platforms.
- Strong product discovery skills, including synthesizing feedback, data, and market analysis into a clear view of what to build and why.
- Hands-on experience embedding AI into product discovery and product experiences.
- Demonstrated ability to partner deeply with Technology and Design to shape and deliver complex digital products.
- Experience delivering regulated digital products in partnership with risk stakeholders.
- Experience influencing senior cross-functional stakeholders without direct authority.
Nice To Haves
- Experience serving ultra-high-net-worth clients and their advisors.
- Familiarity with modern advisor and client digital platforms in a wealth management context.
- Exposure to agentic product development and modern AI-enabled discovery methods.
Responsibilities
- Set the vision and multi-year roadmap for Margin digital capabilities across U.S. Private Bank advisor and client journeys, linking investments to measurable business outcomes.
- Use client and advisor feedback, data, market analysis, and competitive insight to identify valuable problems and shape solutions.
- Modernize legacy Margin experiences on contemporary, componentized digital platforms and unify fragmented workflows.
- Integrate Margin into the broader U.S. Private Bank digital ecosystem using shared design patterns and services.
- Identify and deliver AI capabilities that improve advisor decision-making, client transparency, and workflow efficiency.
- Lead AI-enabled product discovery by assessing problems, market and vendor landscapes, and internal platform capabilities before solutioning; use modern multi-agent discovery frameworks to accelerate delivery.
- Partner closely with Technology and Design to shape feasible solutions, make trade-offs, and deliver with pace and quality.
- Partner with Margin platform, Credit, Risk, Operations, and business stakeholders to translate platform capabilities into differentiated digital experiences.
- Ensure digital capabilities align with credit risk appetite, regulatory requirements including Reg T/U and FINRA, and internal controls.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
