Manager, Product Manager- Digital Wallet Experiences Lead (Emerging Payments)
About The Position
Capital One is hiring a Manager-level Product Manager on the Emerging Payments - External Integrations team. The team manages third-party payment products and experiences, including Digital Wallets, network connections, and external Virtual Card integrations, as well as relationships with key third-party partners. Its goal is to make Capital One cards the most secure and convenient choice for customers paying online or in person. The role owns customer-facing frontend experiences for third-party Digital Wallet products, including Apple Pay, Google Pay, Samsung Pay, and Paze. This includes current and future placements and enrollment experiences across Capital One’s mobile app and website. The Product Manager will lead the strategy for elevating Digital Wallet experiences in the app, presenting them to appropriate customers at targeted lifecycle moments, and increasing awareness and adoption across the Capital One ecosystem. The role also leads the Apple Pay integration and relationship. The successful candidate will shape the future of Wallet enrollment and self-service management, align stakeholders around that vision, and deliver it with engineering partners. They will own a roadmap, lead a high-performing engineering team, work closely with backend Wallet and Network Token teams, and collaborate directly with external partners and internal stakeholders. Capital One expects Product Managers to demonstrate human-centered thinking, business focus, technology-driven product development, integrated problem solving, and transformational leadership. The position is eligible for performance-based incentive compensation. The listed full-time annual salary ranges are $164,800–$188,100 in McLean, Virginia, and $179,700–$205,100 in New York, New York; compensation for other locations depends on the applicable location range.
Requirements
- Currently have, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field, Business, or Marketing; alternatively, a bachelor's degree in any field plus at least 3 years of Product Management experience.
- Demonstrate proficiency in human-centered product development, business focus, technology-driven solutions, integrated problem solving, and transformational leadership.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
- At least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
- At least 3 years of experience in the payments industry, Digital Wallets, or Network Tokenization.
- At least 5 years of Product Management experience.
Responsibilities
- Champion Digital Wallet customer experiences, especially placements and entry points across mobile and web platforms, and drive the long-term scaling strategy for surfaces such as the Digital Wallet Manager.
- Identify ways to expand Digital Wallet access, reduce customer friction, and improve the secure process for adding cards to Wallets.
- Create a vision for future Wallet enrollment and self-service management flows, align leaders and stakeholders, and deliver the vision with the engineering team.
- Lead a high-performing engineering team and own the product roadmap.
- Partner with Digital Wallet and Network Token backend teams to champion the end-to-end experience.
- Engage directly with external Digital Wallet and Network partners on shared feature development, roadmapping, and Capital One’s presence across external platforms.
- Collaborate with company stakeholders to ensure Digital Wallet products serve internal and external customers.
- Lead the Apple Pay integration and partner relationship.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
