Product Manager, ZGRI

TheGuarantors•New York, NY

6h•$150,000 - $175,000

About The Position

TheGuarantors is looking for a Product Manager to help scale Zero Gap Renters Insurance, a new compliance product built for property management companies that want confidence that every unit across a property has required liability coverage. This product is crossing the threshold beyond the 0-to-1 phase. We have an early signal on customer needs, a clearer path toward product-market fit, and a large opportunity to build a product that can scale profitably. The next chapter is about turning customer learning into a repeatable, reliable, and commercially successful product that can support 100%+ year-over-year top-line growth. As the Product Manager for Zero Gap Renters Insurance, you will own meaningful product surfaces and workflows across customer, operational, and internal user journeys. You will work closely with design, engineering, insurance, compliance, operations, customer success, and go-to-market teams to improve the product experience, strengthen compliance outcomes, and enable scalable growth. This is an ideal role for a product manager who is comfortable operating in ambiguity, close to customers, rigorous with data, and excited to build a product that sits at the intersection of SaaS, insurance, compliance, and property management.

Requirements

At least 2+ years of experience as a product manager, associate product manager, product owner, or in a similar role building software products.
Comfortable working on products that are still maturing, where the right answer is not always obvious, and customer needs are still being discovered.
Strong at turning ambiguous problems into clear product opportunities, requirements, and execution plans.
Analytical and outcome-oriented. You care about metrics, but you also know when to use customer conversations and qualitative insight to shape product direction.
Can work effectively with engineers, designers, operators, customer-facing teams, and business stakeholders.
Communicate clearly and can explain tradeoffs, priorities, and product decisions to different audiences.
Strong product judgment and know how to balance customer value, business impact, usability, operational complexity, and risk.
Curious, structured, and comfortable learning about insurance, compliance, property management, and regulated workflows.

Nice To Haves

Experience with B2B SaaS, insurance, fintech, proptech, compliance products, or workflow automation.
Experience building products for enterprise or mid-market customers.
Experience working on products that moved from early-stage validation into scale.
Familiarity with property management companies, renters insurance, liability coverage, or resident compliance workflows.
Experience using product analytics, funnel metrics, customer interviews, and experimentation to guide product decisions.

Responsibilities

Help define and execute the product roadmap for Zero Gap Renters Insurance, with a focus on scaling the product from early traction to repeatable growth.
Deeply understand the needs of property management companies, including how they monitor renter compliance, manage liability risk, handle resident exceptions, and evaluate product performance across portfolios.
Partner with engineering and design to build product experiences that are simple, reliable, and scalable for customers and internal teams.
Translate customer feedback, operational insights, and business goals into clear product requirements, prioritization decisions, and measurable outcomes.
Identify opportunities to improve adoption, compliance rates, customer retention, operational efficiency, and profitability.
Work cross-functionally with insurance, legal, compliance, operations, customer success, sales, and finance to ensure the product can scale responsibly and profitably.
Define success metrics, monitor performance, and use data to guide product decisions.
Help bring structure to a product area that is still evolving, balancing speed of learning with the discipline required to support enterprise customers and regulated insurance workflows.