Product Manager, CashPro Security

Bank of America•Chicago, IL
•$125,000 - $154,600•Onsite

About The Position

Bank of America's CashPro digital banking platform serves hundreds of thousands of users worldwide across payments, receivables, reporting, liquidity, trade, and administration. The Product Manager will drive the delivery and ongoing management of key CashPro Security initiatives, working with Technology, Information Security, Fraud, Risk, Client Protection, Operations, and other stakeholders to improve client protection while maintaining a strong user experience. The role covers initiatives in authentication modernization, identity verification, fraud prevention, security insights, and other strategic platform security capabilities. It also supports the ongoing monitoring and support needs of CashPro Security and Authentication. The position is based in Bank of America's in-office culture, with flexibility according to role responsibilities and business needs.

Requirements

  • At least 5 years of product management, digital banking, cybersecurity, fraud, payments, treasury management, consulting, or related experience.
  • Experience leading complex initiatives across multiple organizations and stakeholder groups.
  • Strong product management skills, including strategy, roadmap development, requirements definition, prioritization, and execution.
  • Proven ability to drive delivery through technology and cross-functional partners.
  • Experience developing metrics, reporting, and data-driven recommendations.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Excellent verbal and written communication skills.
  • Strong relationship management and influencing skills within a matrixed organization.
  • Ability to manage competing priorities and work effectively in a fast-paced environment.
  • Demonstrated ownership, accountability, and execution focus.
  • Bachelor's degree.

Nice To Haves

  • Treasury Management or Global Payments Solutions experience.
  • Knowledge of cybersecurity, fraud prevention, authentication, identity verification, or digital identity solutions.
  • Experience managing third-party vendors and strategic technology partnerships.
  • Familiarity with authentication technologies such as MFA, passkeys, FIDO, SSO, federated identity, behavioral analytics, or identity verification.
  • Experience working with Information Security, Fraud, Risk, Compliance, or Audit organizations.
  • Experience creating executive-level dashboards, scorecards, and business reporting.
  • Knowledge of the corporate digital banking security landscape and emerging cyber threats.
  • Experience supporting commercialization, client adoption, and go-to-market initiatives.

Responsibilities

  • Own end-to-end delivery of strategic security initiatives, from planning through implementation and post-launch measurement.
  • Partner with technology teams to define requirements, prioritize roadmaps, manage dependencies, and drive execution.
  • Develop and maintain product metrics, scorecards, and executive reporting to measure adoption, effectiveness, risk reduction, and business outcomes.
  • Manage strategic vendor relationships and evaluate emerging technologies that support CashPro's security strategy.
  • Build partnerships across Technology, Information Security, Client Protection, Fraud, Risk, Operations, and Product teams.
  • Translate complex business, security, and client needs into actionable product strategies and requirements.
  • Monitor product performance, identify enhancement opportunities, and recommend solutions that improve security and client experience.
  • Support product governance, risk management, audit, and regulatory activities.
  • Communicate product strategy, progress, risks, and outcomes to senior leadership and key stakeholders.
  • Support ongoing CashPro Security and Authentication needs that require monitoring and support.

Benefits

  • Paid time off.
  • Access to resources and support for employees.
  • Eligibility for an annual discretionary incentive award based on individual performance and behaviors, line-of-business or group performance and contributions, and overall company success.
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