CashPro Data Product Manager
About The Position
The CashPro Data Product Manager supports data strategy and analytics for Bank of America’s CashPro platform, its flagship Global Payments Solutions platform for business banking, commercial, and large corporate clients. The role empowers product and sales teams with actionable insights into client behavior and product success. It requires a self-starter with strong organization and communication skills who can manage multiple high-priority tasks and analyze data using SQL, Splunk, Alteryx, and Tableau or other BI tools. The position works with internal stakeholders and technology partners to produce analytics, improve data infrastructure and visualization tools, and deliver insights to internal and external audiences. The role also supports governance and compliance processes, agile development, and weekend release activity related to data product enhancements.
Requirements
- At least 3 years of data analytics or data product management experience.
- Ability to work on cross-functional global teams across multiple time zones and build strong working relationships.
- Ability to synthesize input from multiple stakeholders into cohesive communications.
- Strong attention to detail, prioritization, and follow-through.
- Experience analyzing large, complex datasets using tools such as Microsoft Excel, SQL, Splunk, Alteryx, and Tableau or BI dashboards.
- A blend of business and technical acumen.
- Undergraduate degree required; minimum BS or BA.
- Strong communication, collaboration, adaptability, curiosity, and ability to generate ideas and challenge the status quo.
Nice To Haves
- Knowledge of treasury management, payments, and digital channel solutions.
- Knowledge of the Salesforce CRM platform.
- Experience at Bank of America or a similar financial institution.
- Experience with agile development methodology.
Responsibilities
- Partner with product, sales, operations, and other internal teams on ad-hoc analysis of client access, user behavior, and product adoption.
- Identify opportunities to automate data insights and lead cross-functional product, design, and technology partners in prioritizing, developing, and publishing insights for internal stakeholders.
- Produce recurring key performance indicator reporting, including product adoption metrics for external publications and quarterly earnings reports.
- Lead data product strategy to improve internal metrics infrastructure and visualization tools and deliver more comprehensive, actionable analytics to internal and external stakeholders.
- Work with technology partners and vendors through agile development, governance and compliance approvals, and early risk identification and mitigation.
- Support weekend release activity associated with data product enhancements.
- Identify opportunities for innovation, enhancement, internal efficiencies, and process improvements that simplify and improve client and employee experiences.
- Perform data analysis and partner with product managers to define success metrics.
Benefits
- Industry-leading benefits.
- Access to paid time off.
- Annual discretionary incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
