Product Manager, CashPro Security

Bank of America•Charlotte, NC

3d•Onsite

About The Position

CashPro is Bank of America’s digital banking platform, serving hundreds of thousands of users globally across payments, receivables, reporting, liquidity, trade, and administration capabilities. The platform invests in security solutions to protect clients, strengthen authentication, and address evolving cyber threats. The Product Manager will drive delivery and ongoing management of key CashPro Security initiatives, partnering with Technology, Information Security, Fraud, Risk, Client Protection, Operations, and other stakeholders. The role supports initiatives involving authentication modernization, identity verification, fraud prevention, security insights, and other strategic platform security capabilities. It also supports ongoing CashPro Security and Authentication needs that require monitoring and support. The position is responsible for taking strategic security initiatives from planning through implementation and post-launch measurement; setting requirements and priorities with technology teams; developing product metrics and executive reporting; managing vendor relationships; monitoring performance; supporting governance, risk, audit, and regulatory activities; and communicating progress, risks, and outcomes to leadership and stakeholders. The role is based at one of the listed Bank of America offices in Chicago, Illinois, or New York, New York. The company describes an in-office culture with role-specific flexibility based on responsibilities and business needs. This is a first-shift role, 40 hours per week. The annual salary range is $125,000–$154,600, with offers determined by experience, education, and skill set. The position is eligible for a discretionary annual incentive plan and benefits, including access to paid time off.

Requirements

At least 5 years of product management, digital banking, cybersecurity, fraud, payments, treasury management, consulting, or related experience.
Experience leading complex initiatives across multiple organizations and stakeholder groups.
Strong product management skills, including strategy, roadmap development, requirements definition, prioritization, and execution.
Proven ability to drive delivery through technology and cross-functional partners.
Experience developing metrics, reporting, and data-driven recommendations.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent verbal and written communication skills.
Strong relationship management and influencing skills within a matrixed organization.
Ability to manage competing priorities and operate effectively in a fast-paced environment.
Demonstrated ownership, accountability, and execution focus.
Bachelor’s degree required.

Nice To Haves

Treasury Management or Global Payments Solutions experience.
Knowledge of cybersecurity, fraud prevention, authentication, identity verification, or digital identity solutions.
Experience managing third-party vendors and strategic technology partnerships.
Familiarity with authentication technologies such as MFA, passkeys, FIDO, SSO, federated identity, behavioral analytics, or identity verification.
Experience working with Information Security, Fraud, Risk, Compliance, or Audit organizations.
Experience creating executive-level dashboards, scorecards, and business reporting.
Knowledge of the corporate digital banking security landscape and emerging cyber threats.
Experience supporting commercialization, client adoption, and go-to-market initiatives.

Responsibilities

Own the end-to-end delivery of strategic security initiatives from planning through implementation and post-launch measurement.
Partner with technology teams to define requirements, prioritize roadmaps, manage dependencies, and drive execution.
Develop and maintain product metrics, scorecards, and executive reporting to measure adoption, effectiveness, risk reduction, and business outcomes for Security efforts.
Manage strategic vendor relationships and evaluate emerging technologies that support CashPro’s security strategy.
Build partnerships across Technology, Information Security, Client Protection, Fraud, Risk, Operations, and Product teams.
Translate complex business, security, and client needs into actionable product strategies and requirements.
Monitor product performance, identify enhancement opportunities, and recommend solutions that improve security and client experience.
Support product governance, risk management, audit, and regulatory activities.
Communicate product strategy, progress, risks, and outcomes to senior leadership and key stakeholders.
Support ongoing CashPro Security and Authentication needs that require monitoring and support.