Product Manager

ESL All Companies • Rochester, NY

8d • Hybrid

About The Position

This position is responsible for translating market requirements into product requirements. Leads the transformation of product concepts into actionable products/services, timelines and projects. They map existing capabilities and resources in order to execute on product/service additions, modifications, extensions or eliminations. They manage products/services through all aspects of the product life cycle insuring continuous improvement in product offerings that help customer achieve their desired outcomes. Act as product subject matter expert.

Requirements

• Bachelor's degree required
• A minimum of 5 years of demonstrated experience using direct customer interactions and data analytics to build successful market solutions
• Ability to collaborate with multiple functional teams to design customer solutions
• Demonstrated ability to make decisions with ambiguous and incomplete information
• Excellent interpersonal and communication skills

Nice To Haves

• Master's or Specified Advanced Degree
• Experience working in financial services or healthcare
• Experience working in wealth management or on business banking solutions
• Understanding of how to navigate organizationally in order to manage and execute on product/service objectives
• Creativity to solve problems in unique ways

Responsibilities

• Manage product/service additions, modifications, extensions or eliminations
• Translate product strategy into detailed requirements and prototypes
• Map existing capabilities and resources to product requirements
• Determine business tradeoffs and explain why in terms that stakeholders understand
• Complete product risk assessments
• Define feature and functionality for products/services
• Develop product requirements
• Align stakeholders on objectives
• Approve statement of work documents
• Provide cross-functional leadership to bring products/services to market
• Maintain product roadmap
• Illustrate the key phases of deliverables for product/services
• Monitor product milestones
• Negotiate priorities on roadmap with stakeholders
• Lead innovation of product/service within existing environments
• Balance the needs of customers and stakeholders with tradeoffs, timeline and expense
• Scope and prioritize activities based on customer and business impact
• Analyze competitive market and conditions
• Monitor and maintain a close understanding of the competitive market and alternative offerings
• Assess competitor strengths and weakness
• Develop a plan for winning against the competition
• Manage product life cycle
• Monitor product/service key performance indicators
• Use data and evidence to drive decisions
• Evaluate promotional plans and product documents/content to ensure they are consistent with product strategy and positioning
• Support product/service portfolio reviews, working with Product Strategist
• Act as product evangelist to build awareness and understanding with stakeholders
• Contribute to development of annual operating plans through product/service assumptions, anticipated results, changes to offerings, and regulatory impacts
• Work with Product Analyst on pricing execution

Benefits

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
• In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees