Product Manager, B2B Customer Solutions

Ōura • San Francisco, CA

1d • Remote

About The Position

Oura is hiring a Product Manager, B2B Customer Solutions, to build products and workflows that bring Oura to organizations and partners around the world. The role owns defined workstreams across corporate sales, health, and partner channels, contributing to cross-functional initiatives that help businesses discover, purchase, implement, and grow with Oura. The Product Manager works with Product, Engineering, Design, Commercial, Operations, Legal, and Finance, with guidance and mentorship from senior members of the Commercial Solutions team. The role offers increasing ownership and the opportunity to drive measurable revenue and partner growth.

The position is open to U.S. candidates only. It may be fully remote, with a slight preference for candidates in San Francisco, Chicago, or Boston, or hybrid remote/in-person for candidates based in the San Francisco Bay Area.

Requirements

• 5+ years of product manager experience, ideally with significant experience in B2B/enterprise, SaaS, commerce, or health tech.
• Clear evidence of owning complex, revenue-impacting products or platforms.
• Experience executing cross-functional initiatives spanning multiple teams, systems, and stakeholders, with a record of delivering measurable business outcomes.
• Strong business acumen and comfort working with commercial leaders; able to prioritize based on revenue impact, margin, scalability, operational efficiency, and strategic fit.
• Ability to operate in ambiguous environments with incomplete or changing data while driving clarity, focus, and sound decisions.
• Ability to contribute to product vision and strategy, translate them into coherent roadmaps, and adapt plans as new information emerges.
• Excellent written and verbal communication skills, including experience presenting to and aligning diverse stakeholders around complex topics.
• Strong interpersonal and collaboration skills.
• Technical fluency sufficient to reason about systems, APIs, and data flows and collaborate effectively with engineering; production coding is not required.
• Experience working at different scales and understanding that tools, processes, and product approaches must evolve as a company grows.
• High ownership, proactivity, and integrity, including the ability to seek context, ask incisive questions, and drive clarity independently.
• Humor, grace, and patience in a fast-paced, high-growth environment.

Nice To Haves

• Experience working directly with ERP systems and analytics platforms.

Responsibilities

• Own B2B Customer Solutions products and workstreams from development through launch and ongoing iteration, with increasing independence.
• Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners.
• Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track and communicating status and risks.
• Develop product strategy for the assigned area using company objectives and input from the Commerce team and internal and external customers.
• Promote operational excellence across multiple active projects by establishing standards, dashboards, and processes that align teams, remove blockers, and support accountability.
• Set goals, identify metrics, and implement instrumentation.
• Represent the customer by working directly with B2B customers and internal Sales, BD, enablement, marketing, and operations teams to understand customer problems.
• Serve as the subject-matter expert for Oura's solutions, educating sales, enablement, and marketing teams about solutions, known gaps, and the roadmap.
• Partner with platform and core product teams to define shared services, clarify ownership, and deliver end-to-end experiences for members and customers.
• Influence Product, Commercial, and Operations peers to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a business growth engine.
• Communicate the story of B2B growth, its role in company strategy, and customer needs and expectations.

Benefits

• Competitive salary and equity packages.
• Health, dental, and vision insurance, plus mental health resources.
• An Oura Ring and employee discounts for friends and family.
• 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off.
• Paid sick leave and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed