Product Manager V

M&T Bank•Radnor, PA

59d•$154,700 - $257,900

About The Position

The Product Manager provides strategic direction for existing and new lending products and market segments of a larger or more complex nature. The role manages product design, development, marketing strategies, pricing, expense planning, profit plans, packaging, and future products to support successful implementation and achievement of goals. It also manages the development and implementation of supporting policies and procedures and may hold profit-and-loss responsibility. As a senior-level position, its results and actions can affect the Bank’s long-term operations, revenues, and profitability. The role works extensively with other Bank departments to market new products effectively and enhance existing products. It champions strategies and process improvements that support business growth, organizational efficiency, and customer-service objectives, and oversees and evaluates high-level processing KPI models and reporting. The position manages a team of professionals, including people, budget, and planning.

Requirements

Bachelor’s degree and at least 12 years of experience in Marketing, Bank Operations, Credit Analysis, or relevant product line(s); alternatively, a combined minimum of 16 years of higher education and/or work experience, including at least 12 years in those fields.
Seven years of managerial and/or project management experience in relevant product line(s).
Strong financial analysis skills, including cash flow and components of product profitability.
Excellent developmental, analytical, and research skills.
Extensive network of industry and client contacts on a national scale and extensive market intelligence.
Industry-specific knowledge.
Excellent verbal, written communication, and interpersonal skills.
Strong presentation skills.
Demonstrated principled leadership skills and sound business ethics.
Dedicated customer-service focus.
Ability to use expert resources when necessary.

Nice To Haves

Master’s degree.
Extensive knowledge of Bank or personal-computer software programs used by the Division.
Ability to interact professionally with all levels of personnel, including senior management.
Self-motivated and well-organized.
Action-oriented.
Ability to work under critical time constraints.

Responsibilities

Set strategic direction for complex lending products and market segments, and present supporting business plans to senior management and employees.
Provide product pricing guidance, recommend cost-structure improvements, help manage product risk, and oversee revenue planning and product profitability.
Monitor competitive developments and evaluate or recommend new services, products, geographies, or modifications to existing offerings.
Evaluate product and service performance and implement adjustments to products, services, or marketing strategies as needed.
Manage new product implementation and existing product modifications, including service design and development, portfolio acquisition, and process improvements.
Coordinate with other Company areas to ensure support for managed products and services.
Work with Bank departments to develop effective programs to sell products and services.
Ensure products and services are marketable, profitable, compliant with legal and regulatory requirements, and managed to minimize Bank risk.
Monitor marketing and Company product and service trends to maintain alignment.
Follow applicable compliance and operational-risk controls and Company or regulatory standards and policies.
Promote a workplace environment that supports belonging and reflects the M&T Bank brand.
Maintain internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
Complete other related duties as assigned.
Exercise managerial authority over staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
Champion strategies and process development that support business growth, organizational efficiency, and customer-service objectives.
Oversee and evaluate high-level processing KPI models and develop reporting to manage business-function processes.
Manage a team of professionals, including people, budget, and planning.